Manage Enterprise customers to drive activation, adoption, retention, expansions and renewals. Provide product training, monitor health metrics, mitigate risk, deliver account reviews, and collaborate cross-functionally to improve customer outcomes.

Lead People Systems operations by analyzing, designing, and improving end-to-end HR processes. Configure and maintain HRIS (HiBob), ensure data accuracy, support employee lifecycle events, partner cross-functionally, drive automation, and enhance employee experience through scalable processes.

Lead strategy and roadmap for a major Typeform product area. Work cross-functionally with Engineering, Design, Data, Research, and GTM teams to discover customer problems, define measurable outcomes, prioritise work, run experiments, and ship high-quality product experiences. Balance customer value, technical trade-offs, and commercial impact while exploring AI-driven opportunities and ensuring alignment across the organisation.