The Sr. Technical Implementation Specialist leads technical team implementations, overseeing system configurations, testing, client setups, and troubleshooting for telecom projects.

Lead cross-functional operational projects across field service, installation, logistics, facilities, and supply chain. Define scope, timelines, resources, and metrics; manage risks, dependencies, and executive reporting; drive process improvements and pilot readiness; coordinate distributed teams and vendors. Travel up to 15% to support field operations and site launches.

Lead enterprise sales skills training strategy—diagnose skill gaps, design and deliver instructor-led and virtual practice-based learning, create leader reinforcement toolkits, operationalize post-training reinforcement, measure effectiveness, and partner with Sales leadership to drive measurable sales outcomes.