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Lead enterprise and solution architecture for life insurance and annuity client programs. Advise executives and technical stakeholders on integration strategies, modernization roadmaps, data flows, system dependencies, and architectural tradeoffs. Oversee integration designs connecting SaaS products with policy administration, CRM, distribution, underwriting, and enterprise data systems. Provide technical discovery, delivery oversight, risk management, and architectural governance across large transformation programs.

Own day-to-day technical solutioning for enterprise SaaS implementations. Lead client discovery and solution design sessions, translate business requirements into user stories, define APIs, data mappings, validation rules, and processes, and produce implementation documentation. Partner with project leads, architects, analysts, clients, and engineering teams throughout delivery. Identify risks and dependencies, support Agile delivery, apply solution standards, and contribute reusable best practices while progressing toward a Solution Architect role.

Lead revenue operations strategy, own and operationalize the Ideal Customer Profile, build ICP-backed segmentation and scoring, design GTM workflows and automations across Salesforce/HubSpot and enrichment tools, create win/loss frameworks, and drive AI-enabled tooling and integrations to optimize pipeline and conversion.

Lead strategy and delivery for Sureify's external-facing API platform (including IRI DFA). Define roadmap, author API specs, engage carriers, represent Sureify in standards groups, evangelize the product, and partner with engineering, sales, and professional services to build a scalable, developer-friendly API suite.

Perform multi-vendor triage and technical translation, investigate issues by querying databases and reviewing logs, create clear internal tickets, coordinate with India-based engineering teams, maintain Confluence documentation, and manage customer satisfaction surveys and support-portal projects.

Lead client-facing requirement gathering, data analysis, and solution delivery for life & annuity insurance implementations. Support delivery teams, resolve issues, coordinate QA and training, and maintain stakeholder communication to ensure timely, high-quality deployments and customer satisfaction.