Top Tech Jobs & Startup Jobs in Austin, TX

Own commercial lifecycle of multiple Payments products from discovery through launch, adoption, and ongoing support. Define and prioritize product requirements, partner with engineering on delivery, lead go-to-market and messaging, integrate AI capabilities, engage customers for feedback and adoption, monitor KPIs and financial outcomes, run annual planning, and mentor other product managers. Travel quarterly for customer meetings and events.

Lead Billtrust's Applied Intelligence product strategy, build and scale AI product teams, define governance and evaluation standards, translate frontier AI into production-grade AR solutions, and represent the company externally to drive commercial impact and customer co-creation.

The Manager, Customer Support will lead a team in providing high-quality service delivery, leveraging AI and automation while developing staff for growth and performance improvement, ensuring exceptional customer experiences.