Top Tech Jobs & Startup Jobs in Austin, TX

Manages strategic SaaS accounts to drive retention, renewals, expansion, and long-term customer success. Builds executive relationships, conducts business reviews, develops account plans, identifies upsell and cross-sell opportunities, manages customer health, and maintains revenue forecasts and CRM records. Collaborates with Sales, Customer Success, Product, Professional Services, Legal, and Finance to resolve issues, align solutions with customer needs, and communicate feedback.

Leads global FP&A, Revenue Operations, and Sales Incentive Administration. Oversees enterprise planning, forecasting, financial modeling, KPI reporting, variance analysis, resource allocation, commercial analytics, pipeline visibility, sales incentive governance, and executive decision support. Partners with the CFO and senior leaders, develops global teams, strengthens data governance, improves reporting processes, and drives financial accountability and operating discipline across the business.

Lead end-to-end UX design for complex B2B software products, including user research, workflow definition, interaction design, prototyping, usability testing, accessibility, and design-system contribution. Partner with Product, Engineering, and QA through implementation and post-launch iteration. Evaluate AI-generated interfaces, create AI-assisted and code-native prototypes, present design decisions, and manage priorities across multiple products.

Leads product strategy, portfolio roadmaps, investment decisions, lifecycle management, and commercial outcomes for maintenance and field management software. Manages and develops a global Product Management team while aligning Engineering, Marketing, Sales, Customer Success, Services, and Support. Uses customer insights, market research, competitive intelligence, and product data to guide priorities, modernization, cloud migration, adoption, retention, and growth. Communicates product direction and recommendations to executive leadership.

Provides strategic technical and business advisory support for complex enterprise sales. Leads customer discovery, requirements gathering, solution design, executive presentations, ROI modeling, RFP responses, pricing strategy, and professional services scoping. Partners with sales, product, engineering, services, and customer success teams to align solutions with customer needs, influence product roadmaps, and support adoption across cloud, on-premises, software, and services offerings.

Manage and grow relationships with North American SMB customers by driving renewals, identifying upsell opportunities, maintaining account health, and achieving revenue targets. Serve as the primary customer contact, conduct proactive check-ins, resolve issues with internal teams, maintain Salesforce records, manage forecasts and pipelines, and communicate customer feedback to Product Management. The role requires consultative selling, strong relationship management, and experience with B2B SaaS accounts.

Customer-facing role that quantifies and communicates value from Accruent's SaaS solutions. Develops business cases, ROI/TCO analyses, and value-tracking frameworks; supports sales and executive conversations to drive retention, expansion, and advocacy. Collaborates with Sales, Services, Product, and Value Realization teams and enables value-based selling through templates, presentations, and EBR insights.

Hunt and close net-new enterprise and upper mid-market customers across target verticals. Build outbound account plans, run executive discovery, position SaaS plus services, manage complex multi-stakeholder deal cycles, negotiate procurement/legal/security, and ensure smooth handoff to Customer Success and Professional Services.

Manage and optimize partner operations across quoting, renewals, onboarding, and lifecycle management. Drive process improvements, workflow automation, portal enhancements, and cross-functional alignment to accelerate partner time-to-revenue, improve retention, and scale partner program operations.

Lead strategy and roadmap for Accruent's Engineering Document Management System (EDMS), driving cloud transformation, customer migrations, integrations, and platform modernization. Engage enterprise customers, define product vision, prioritize roadmaps, and collaborate with Engineering, UX, and GTM teams to deliver scalable, secure, and interoperable solutions that improve adoption, retention, and business outcomes.