Top Tech Jobs & Startup Jobs in Austin, TX

Provide premium post-sale support to assigned clients by troubleshooting software issues, guiding best practices, identifying system bottlenecks, submitting bugs, delivering product training, and escalating opportunities or concerns. Lead and support analysts while collaborating with account, customer success, support, and training teams. Maintain knowledge of client-specific processes and help clients successfully use the platform.

Supports cybersecurity operations, incident response, vulnerability management, remediation tracking, security project execution, governance, compliance, reporting, and dashboard development. The role coordinates with technical and business stakeholders to investigate alerts, validate remediation, support audits, maintain security documentation, and improve security processes. Requires at least three years of relevant technical or information security experience, with preferred experience in CrowdStrike, Zscaler, Microsoft O365, SIEM, GRC, and security certifications.

Supports sales representatives with post-sale account management, customer support, order tracking, renewals, contract follow-up, and issue resolution. Maintains CRM and case records, coordinates with internal teams, assists with quotes and onboarding, communicates product updates, identifies upsell opportunities, and monitors customer-service KPIs.

Leads full-stack software development across the Censis application stack, including design, coding, testing, deployment, production support, and defect resolution. Develops C#/.NET and Vue.js applications, REST APIs, and SQL Server solutions. Improves security, reliability, observability, and performance through automated testing, secure coding, root-cause analysis, and preventive engineering practices. Mentors developers, leads technical discussions, collaborates across Product, QA, DevOps, Security, and Support, and uses approved generative AI tools responsibly.

Own the Wesco national distributor relationship across North America, representing over $25M in annual revenue. Develop account plans, joint business strategies, forecasts, and growth initiatives; analyze sales, inventory, profitability, and market data; manage channel relationships; coordinate with marketing, product, finance, and sales teams; resolve customer issues; and support promotions, training, and business reviews. The role requires electrical distribution expertise, strong analytics and forecasting skills, revenue ownership, and up to 40% travel.

Provide subject-matter expertise on U.S. Government contracting (FAR/DFARS/GSAR), support full contract lifecycle including proposals, negotiations, and modifications; advise stakeholders on regulatory risk and compliance; lead audits, training, and process improvements to enable government sales while protecting the company.

Provides hands-on technical leadership across product areas by defining architecture, engineering standards, and scalable system designs. Leads modernization, cloud transformation, platform scalability, developer productivity, and cross-team technical initiatives. Partners with product and engineering stakeholders, conducts design reviews, manages technical risks, and mentors engineers. Requires extensive experience with TypeScript, Node.js, C#, distributed systems, cloud platforms, DevOps, Terraform, and reliable enterprise software.

Supports sales representatives with post-sale account management, customer support, order tracking, renewals, contract follow-up, and issue resolution. Maintains CRM and case records, coordinates with internal teams, assists with quotes and onboarding, identifies upsell and cross-sell opportunities, communicates product updates, and monitors service KPIs. The role focuses on strengthening customer relationships and improving the overall account experience.

Owns enterprise workforce intelligence and employee listening strategy. Analyzes employee sentiment, workforce trends, talent, skills, organizational effectiveness, and work data to identify risks and opportunities. Develops dashboards, analytical methodologies, AI-enabled insight products, and self-service resources. Partners with HR leaders and data owners to translate complex quantitative and qualitative findings into actionable recommendations for workforce planning, succession, organization design, automation, and capability decisions.

Leads enterprise talent processes across assigned operating companies, including talent reviews, succession planning, capability reviews, data governance, and mobility initiatives. Advises HR leaders on talent risks and practical solutions, facilitates executive discussions, translates analytics into recommendations, and drives process adoption and continuous improvement. Partners with Talent Acquisition and Talent Enablement to address workforce and capability needs in a global, matrixed environment.