Top Tech Jobs & Startup Jobs in Austin, TX

Develop and lead major features for PingOne Directory, a multi-tenant identity platform offered as SaaS and on-premise software. Responsibilities include requirements definition, technical design, Java implementation, testing, documentation, operational readiness, and production support. The role involves making architecture and performance decisions, mentoring engineers, collaborating cross-functionally, contributing to agile improvement, and participating in an on-call rotation. The position is remote with 1–2 days weekly in the Austin office.

Generates qualified sales meetings by researching prospective companies, contacting and educating prospects, qualifying leads, and scheduling discovery calls. Maintains sales pipeline and CRM data integrity, meets sales metrics, partners with Sales and Marketing, develops territory knowledge, and uses phone, email, social media, Salesforce, and sales engagement tools to create sales-ready opportunities.

Leads an eight-person cross-functional software engineering team building SaaS and hybrid multi-tenant identity and access management products. Responsibilities include hiring, training, Agile planning, technical design and code reviews, hands-on development, product requirements, investment planning, cross-team coordination, delivery, and production issue response. The role requires managing software development teams, delivering commercial products, and expertise in Java, Cassandra, Kafka, AWS, Kubernetes, and CI/CD cloud architecture.

Design and build scalable data engineering and AI agent governance capabilities across major cloud AI platforms. Develop ingestion, processing, ETL, observability, security, lifecycle management, and identity governance features. Evaluate emerging AI agent frameworks and interoperability standards, troubleshoot customer issues, document architecture and processes, and collaborate with engineering, security, compliance, product, and support teams. The role also involves improving distributed data systems, mentoring engineers, and leading technical initiatives.

Lead design, build, and operate platform-level IAM services across the stack. Define APIs, data models, and orchestration surfaces. Research and deliver Identity-for-AI capabilities and prototypes, collaborate with product and UX, mentor engineers, and support production lifecycle activities using modern AI tooling to accelerate development.

Manages complex global enterprise accounts as a technical subject matter expert and trusted advisor. Develops multi-product strategies, guides integrations, mitigates operational risks, and translates business requirements into technical plans for executive stakeholders. Leads escalations, mentors peers, improves delivery frameworks, supports AI-driven tools, and influences Engineering and Product teams. Requires advanced cybersecurity and identity management expertise, including federation protocols, cloud security, and multi-vendor integrations.

Lead and scale Ping Identity’s Americas Solutions Engineering organization. Partner with Sales, Product, and Marketing to drive pipeline growth, win rates, customer retention, technical sales strategy, proofs of concept, architectural design, and executive engagements. Advise enterprise security leaders on IAM, AI governance, cloud architecture, and fraud prevention while shaping product roadmaps through market and customer insights.

Manage enterprise customer relationships as a named technical resource and advocate. Oversee incident communications, analyze support and customer data, identify adoption and renewal risks, and recommend solutions aligned with customer objectives. Provide proactive guidance on Ping Identity features, uncover adoption blockers, and support customer success through hands-on collaboration. The role includes occasional customer-site travel and some after-hours or weekend coverage.

Provides premium technical support to enterprise customers using Ping Identity solutions. Responsibilities include troubleshooting and reproducing SaaS and web application issues, analyzing logs and HTTP traces, managing SLAs and customer expectations, conducting troubleshooting sessions, communicating through phone and email, contributing to the knowledge base, and mentoring or onboarding support engineers. The role includes global follow-the-sun coverage, rotating on-call responsibilities, and varied schedules.

Provides comprehensive administrative support to executives and senior leadership by managing complex calendars, meetings, travel, events, correspondence, presentations, board materials, and confidential information. Serves as a key stakeholder contact, conducts research, supports decision-making, coordinates cross-functional initiatives, and improves administrative processes. Requires strong organization, communication, judgment, discretion, and proactive problem-solving skills.