Top Tech Jobs & Startup Jobs in Austin, TX

Generates qualified sales opportunities by researching prospective companies, contacting and educating prospects, qualifying leads, and scheduling discovery calls. Maintains CRM data integrity, achieves pipeline and meeting targets, partners with Sales and Marketing, and develops knowledge of the IAM market and Ping Identity solutions.

Leads an eight-person cross-functional software engineering team building SaaS and hybrid multi-tenant identity and access management products. Responsibilities include hiring, training, Agile planning, technical design and code reviews, hands-on development, product requirements, investment planning, cross-team coordination, delivery, and production issue response. The role requires managing software development teams, delivering commercial products, and expertise in Java, Cassandra, Kafka, AWS, Kubernetes, and CI/CD cloud architecture.

Provides senior-level technical support to top-tier customers using Ping Identity products. Responsibilities include troubleshooting, root-cause analysis, issue resolution, customer communication, bug reproduction, escalation leadership, cross-functional collaboration, documentation, mentoring, queue management, and process improvement. The role requires expertise in REST APIs, SSL/TLS, networking, Linux, virtualization, cloud platforms, and identity and access management, with Thursday-to-Monday shifted scheduling and weekend or holiday coverage.

Leads the global multi-tenant Site Reliability Engineering organization, setting strategy, operating models, reliability roadmaps, and production standards. Oversees managers and senior technical leaders while driving Kubernetes adoption, platform modernization, DevOps, infrastructure automation, observability, incident response, disaster recovery, capacity planning, change governance, and operational risk reduction. Partners across engineering, product, security, customer success, and program management to deliver reliable global SaaS services and develops organizational talent, metrics, and succession plans.

Leads technical strategy, governance, and service delivery for complex global enterprise accounts. Advises C-suite stakeholders, develops global TAM frameworks and KPIs, manages at-risk accounts, shapes product strategy, and integrates AI, LLMs, and predictive analytics into technical account management. Serves as a cybersecurity architecture and enterprise IAM thought leader while driving technical enablement, organizational strategy, and executive industry engagement.

Supports channel and revenue operations through partner performance analytics, dashboards, KPI reporting, deal registration management, forecasting, and executive materials. Maintains data integrity across Salesforce, Anaplan, Tableau, PRM, and related systems while partnering with Channel, Sales, Finance, and Revenue Operations. Documents reporting definitions, analyzes pipeline and partner productivity, identifies gaps, and recommends process improvements.

Manage strategic customer relationships, major incidents, adoption trends, technical risks, and feature guidance. Serve as the customer advocate internally while analyzing support, survey, and renewal data. Provide proactive recommendations aligned with customer objectives and act as a technical resource for cloud and identity solutions. The role requires occasional customer-site travel and some after-hours coverage.

The Senior GRC Analyst will manage governance, risk, and compliance activities, including enterprise and product risk assessments, ISO 27001 and SOC 2 audit support, policy governance, control testing, third-party risk management, metrics reporting, and remediation tracking. The role partners with Engineering, Privacy, Legal, People, and business stakeholders to strengthen security controls across corporate and cloud environments and improve GRC processes, tooling, and reporting.

Owns a strategic territory focused on acquiring new enterprise customers and expanding existing accounts. Responsibilities include developing sales plans, presenting value propositions, negotiating complex contracts, preparing subscription pricing and proposals, forecasting sales activity, and coordinating internal specialists and global partners. The role requires significant enterprise software sales experience, consistent quota achievement, success with complex strategic deals, C-level relationships, strategic buyer engagement, partner collaboration, and value-selling expertise.

Leads the design and scaling of global partner programs, enablement journeys, and operating cadences. Builds partner frameworks spanning recruitment, onboarding, co-selling, incentives, specialization, and lifecycle management. Establishes planning, forecasting, pipeline inspection, attribution, dashboards, governance, and executive reporting. Drives alignment across Sales, Marketing, Product, Services, Finance, Legal, and Operations while supporting strategic partner engagements. Develops partner capabilities, accountability, and measurable contributions to pipeline, revenue, customer outcomes, and return on investment.