Top Tech Jobs & Startup Jobs in Austin, TX

Lead global payroll operations across 18 countries, ensuring accurate, timely, and compliant processing. Manage payroll service providers, strategy, automation, implementations, country expansions, EOR relationships, and M&A integration. Lead a globally dispersed team and partner with Accounting, Treasury, Tax, Legal, HR, Benefits, and Equity Administration. Oversee complex compensation, payroll taxes, statutory filings, audits, year-end reporting, internal controls, risk mitigation, and employee issue resolution.

Creates and maintains technical documentation for cloud and on-premise identity products across end-user, administrator, developer, integrator, and DevOps audiences. Collaborates with engineers and product teams, researches software and standards, tests unreleased features, advocates for documentation throughout the development lifecycle, and edits contributor content. Works in a Docs-as-Code environment using AsciiDoc, GitHub, and documentation publishing tools.

Provide technical support to top-tier customers by troubleshooting issues, identifying root causes, reproducing problems, documenting bugs, and coordinating resolutions with Engineering, SRE, Product Management, and Customer Success. Lead escalations, manage urgent tickets, mentor team members, improve support processes and documentation, participate in on-call coverage, and develop expertise in Ping Identity’s cloud identity platform.

Design, deploy, and maintain resilient cloud infrastructure for Ping Identity’s mission-critical services. Build and optimize automated CI/CD pipelines, support cloud security and observability, evaluate technologies, participate in planning and on-call rotations, and help improve engineering practices. Collaborate across development and operations teams while sharing expertise and supporting distributed production systems.

The Strategic Alliances Director manages Global System Integrator partnerships, building executive relationships, joint go-to-market plans, marketing strategies, sales pipelines, and revenue growth. Responsibilities include partner onboarding and enablement, business development, contract negotiation, QBRs, performance reporting, executive alignment, and collaboration with sales and marketing teams. The role requires extensive enterprise software partnership sales experience, a strong partner network, quota achievement, and domestic and international travel.

Leads the renewal operating model, process transformation, reporting, forecasting, and AI-enabled automation. Builds trusted dashboards, improves data quality and forecast accuracy, reduces manual work, and drives cross-functional change across Renewals, Customer Success, Sales, Finance, Data & Analytics, and Information Systems. Establishes governance, controls, documentation, and responsible AI practices while delivering actionable insights and communicating operational progress, risks, and recommendations to senior leaders.

Leads the design and scaling of global partner programs, enablement journeys, and operating processes. Establishes partner lifecycle frameworks, governance, planning cadences, dashboards, attribution, forecasting, and executive reporting. Coordinates cross-functional alignment across sales, marketing, product, services, finance, legal, and operations while driving strategic partner motions and measurable pipeline, revenue, adoption, and customer outcomes. Builds organizational capability through hiring, coaching, reusable processes, and accountable execution.

Owns an assigned enterprise sales territory focused on new-logo acquisition and upselling. Develops sales plans, positions value propositions, negotiates complex contracts, forecasts activity, prepares subscription pricing and proposals, and collaborates with partners and internal teams. The role requires a strong record of exceeding quota, closing strategic enterprise software deals with long sales cycles, engaging C-level and strategic buyers, and working with global partners and system integrators.

Serve as primary technical liaison for enterprise customers, delivering best-practice recommendations, onboarding, upgrades, training, escalations, and cross-functional coordination to ensure successful adoption and retention of Ping Identity solutions.

Design and develop scalable React front-end applications, reusable UI components, and accessible design-system foundations. Collaborate with product, UX, and backend teams on user-focused features and API integration. Define front-end architecture standards, optimize performance, maintain build and CI/CD pipelines, ensure code quality through testing and reviews, and mentor engineers. The role also supports responsive design, documentation, troubleshooting, and scalable state management and data-fetching practices.