Top Tech Jobs & Startup Jobs in Austin, TX

The Senior Principal Value Advisor at Ping Identity will advise clients on business value from cybersecurity solutions, collaborate with sales and product teams, and contribute to revenue growth strategies through value realization and executive engagement.

Lead and own Ping's internal IAM architecture and roadmap for WIAM and CIAM. Design, implement, operate, and improve identity platforms (SSO, MFA, federation, provisioning), define role/access models, troubleshoot complex auth and provisioning issues, drive governance and access reviews, maintain lab/test environments, and partner with product, IT, security, HR, and engineering to adopt new Ping capabilities.

Lead technical customer success for enterprise clients: manage major incidents, drive onboarding and adoption, develop success plans, analyze usage and risks, advise on IAM/cloud architectures, collaborate with Product and Engineering, and influence stakeholders including C-level.

Serve as primary technical liaison for enterprise customers, delivering best-practice recommendations, onboarding, upgrades, training, escalations, and cross-functional coordination to ensure successful adoption and retention of Ping Identity solutions.

Lead executive relationships and consultative engagements to drive customer value, retention, and digital transformation. Orchestrate account strategy, run strategy workshops, mitigate renewal risk, align cross-functional resources, and use data-driven insights to accelerate sales and ensure long-term client success.

The Senior Onboarding Customer Success Manager leads customer deployments, manages project delivery, collaborates with stakeholders, and ensures successful transition to the post-deployment phase.

The Director, Global Payroll oversees global payroll operations across 18 countries, ensuring accurate, compliant payroll processing, and leading a high-performing team to enhance payroll efficiency and employee experience.

As a Senior Technical Support Engineer, you'll troubleshoot complex identity solutions for premium customers, manage escalations, and mentor teammates while ensuring SLAs are met.

The Customer Success Manager will manage customer relations, analyze data, advocate for customer needs, and provide technical guidance while occasionally traveling to client sites.

As a Site Reliability Engineer, you will design, deliver, and maintain cloud-based infrastructure, ensuring resilient and secure enterprise software solutions through optimized CI/CD processes.