Manage multiple full-lifecycle software implementation projects for U.S. court-system customers. Responsibilities include scope, schedule, budget, risk, quality, resources, stakeholder communication, vendor coordination, reporting, change control, customer status meetings, process improvement, and project closeout. The role requires managing fixed-price and time-and-materials projects, working across organizational levels, and traveling up to 50%.

Leads JWorks software implementations for court and judicial customers. Responsibilities include managing implementation staff, defining methods and training materials, analyzing business requirements, configuring applications, developing project deliverables, training users, facilitating testing, providing support, and advising customers on process improvements. The role also contributes product feedback, supports curriculum development, and travels to customer sites approximately 25% of the time.