Top Tech Jobs & Startup Jobs in Austin, TX

Design, build, and maintain scalable infrastructure and tooling to improve availability, reliability, performance, and security. Implement SRE practices (SLI/SLO/SLA), eliminate toil, monitor telemetry, participate in incident response and on-call rotation, and collaborate cross-functionally to support global production systems.

Design, build, and maintain cloud infrastructure and CI/CD for a high-availability telecommunications product. Define SLOs/SLIs, manage incident response and on-call rotations, implement observability, perform performance and capacity planning, run blameless postmortems, and collaborate with security teams to ensure compliance and access control.

Provide administrative and project coordination support across the project lifecycle: process sales orders, track project progress, manage calendars, prepare documents, coordinate with internal teams and warehouses, support meetings and onsite customer events, handle time/expense reporting, and maintain filing and office logistics. Requires U.S. citizenship for post-hire regulatory clearances.

Lead strategic account renewals and manage the renewals pipeline to retain and grow revenue. Negotiate with senior executives, mentor junior team members, innovate processes, and collaborate cross-functionally to execute revenue-retention strategies while ensuring excellent customer experiences.

Provide technical presales support for Thales Modern Card Issuance D1 platform: translate business needs into technical solutions, run product demos, assess customer requirements, write technical proposal elements, coordinate with solution design and product teams, and ensure smooth handover to delivery. Support sales with API, architecture, compliance, and payment domain expertise.

Lead messaging, positioning, and go-to-market for the Thales CipherTrust Data Security Platform. Build developer-first narratives, sales and lead-generation collateral, launch GTM programs, run integrated marketing campaigns, and support sales through competitive analysis and cross-functional collaboration.

Manage Tier 1 customer cases to meet SLAs: assign priorities, maintain accurate customer information, provide timely updates, troubleshoot or escalate issues, collaborate with engineers and sales engineering, and contribute to the knowledge base with technical guides and how-to articles.

Generates and qualifies enterprise sales leads through outbound prospecting, account-based campaigns, and digital outreach. The representative articulates value propositions to C-level decision-makers, schedules qualified meetings, meets activity and pipeline goals, partners with marketing and sales teams, develops account strategies, and maintains accurate lead data in Salesforce.com.

Provide pre-sales technical expertise for application security solutions: consult with customers, deliver demos/PoCs, prepare RFP/RFI responses, enable partners, advise product strategy, and collaborate with customer success and support to ensure solution fit and satisfaction.

Support the Customer Success/Product Support team by responding to customer inquiries via ServiceNow, managing the support ticket queue, documenting technical issues for escalation, proposing process improvements, and contributing to high customer satisfaction while gaining cybersecurity product experience.