Top Tech Jobs & Startup Jobs in Austin, TX

Drive technical readiness for customer-facing technical teams by creating and delivering onboarding, enablement, demos, playbooks, labs, and coaching. Partner with Solutions Engineering, Product, and SMEs to translate product updates into field-ready training, leverage AI to scale learning, and measure program effectiveness to close readiness gaps.

Support global GTM operations by maintaining Salesforce data quality, building executive Tableau dashboards, automating reporting, performing operational analytics, and partnering with Sales, Marketing, Customer Success, and Finance to optimize processes, forecasting, and GTM performance.

Support GTM teams by maintaining data quality, resolving operational issues, producing forecasting and executive Tableau dashboards, automating reporting, and collaborating across Sales, Marketing, Customer Success, and Finance to improve processes and enable data-driven decisions.

Proactively generate outbound pipeline by researching target accounts, executing multi-channel campaigns, delivering short technical demos, qualifying leads with frameworks (BANT/MEDDIC), maintaining Salesforce hygiene, and collaborating with sales and marketing to meet SQL, activity, conversion, and pipeline KPIs.

Lead a team to drive adoption, retention, and expansion for Observability customers through lifecycle programs, executive engagement, advocacy, and data-driven campaigns. Build segmentation, use AI and automation to identify expansion opportunities, partner with Sales/Product Marketing, manage KPIs and budget, and run executive programs (CABs, CIO roundtables) to deepen relationships and generate pipeline.

Lead the architecture and implementation of a new People Analytics platform on a modern data stack, ensuring AI readiness, governance, and security while optimizing for performance.

Provide Tier 2 technical support for SolarWinds monitoring and infrastructure products: troubleshoot escalated cases across network, system, security, and database environments; collaborate with Tier 3 and engineering on bugs and workarounds; create documentation and knowledge base articles; mentor Tier 1; and guide customers on configuration, integrations, and best practices to improve product reliability and satisfaction.

Provide advanced Tier 2 technical support for SolarWinds monitoring and infrastructure software: troubleshoot escalated cases across network, system, security, and database environments; partner with engineering; create documentation and KB articles; mentor Tier 1; and advise customers on configuration, integrations, and best practices to ensure long-term success.