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Leads complex digital banking software implementations, including configuration, testing, customer onboarding, troubleshooting, cutover readiness, and launch activities. Coordinates customers, vendors, and internal teams across multiple concurrent engagements; maintains implementation documentation, issue tracking, and billing records; communicates progress and risks; supports process improvements; and mentors less experienced specialists. Requires strong implementation, testing, stakeholder management, and root-cause analysis skills, with up to 20% travel.

Leads complex customer implementation and onboarding programs for digital banking solutions. Manages schedules, milestones, risks, dependencies, stakeholder communication, Jira workflows, documentation, and customer relationships across concurrent engagements. Coordinates Delivery, Technical Services, Product, Customer Success, and external teams to ensure successful outcomes. Identifies process improvements, escalates issues, supports operational scalability, and mentors less experienced program managers.

Configures and implements digital banking products and third-party integrations for client onboarding and enhancement projects. Troubleshoots technical issues, validates configurations, executes testing, documents implementation activities, and supports post-go-live stabilization. The role coordinates with project managers, vendors, product, engineering, support, and client stakeholders while managing multiple technical priorities. It also contributes to process improvements, knowledge sharing, and implementation best practices.

Manage complex commercial agreements throughout their lifecycle, including drafting, reviewing, negotiating, executing, amending, and interpreting contracts. Advise business units on negotiation strategy, contractual risks, and approved positions. Partner with Legal and cross-functional teams, resolve disputes, improve contracting processes and playbooks, maintain contract records and reporting, support SOX and M&A initiatives, and mentor contracts professionals.

Leads Alkami’s enterprise and technology risk management program, including risk assessments, control evaluations, mitigation, monitoring, reporting, and escalation. Owns AI, machine learning, and generative AI governance, translating regulatory and risk expectations into practical policies, controls, and review processes. Partners with cross-functional risk owners and supports compliance initiatives involving business continuity, disaster recovery, regulatory management, and incidents. Reports to the Chief Compliance Officer in a fully remote role.

Drives new-logo acquisition and revenue growth across complex banking and credit union accounts. Owns enterprise sales cycles from prospecting through contract execution, leads executive discovery, develops account-based strategies, negotiates complex agreements, forecasts pipeline, and consistently achieves quota. The role collaborates with Product, Marketing, Sales Engineering, and executive leadership, represents the company at industry events, provides market intelligence, and mentors less experienced sales professionals.

Build and own Alkami’s next-generation sales demo tooling across front-end and back-end systems. Partner with Sales Engineering, Sales Leadership, Product, and Engineering to identify gaps, develop API- and SDK-based tools, evaluate technical stacks, and improve sales win rates. Provide technical expertise during complex financial-services deals, coach Sales Engineers, communicate technical value to senior stakeholders, and champion AI-assisted development workflows.

Leads and closes complex enterprise sales opportunities with banks, credit unions, and financial institutions. Develops multi-year account and territory strategies, engages C-suite and board stakeholders, structures complex commercial agreements, drives forecasting and quota attainment, influences go-to-market strategy, and collaborates with Product and executive leadership. The role also mentors sales professionals, performs platform demonstrations, and travels as needed to support strategic territory development.

Develop backend services and APIs that streamline client activation and production onboarding. Build and enhance integrations with core provider APIs, checkbook ordering, ACH transfers, and product services. Collaborate with clients to understand account-opening nuances and partner with product teams to incorporate them into the platform. Write clean, documented, tested code; address error handling, logging, edge cases, system design, performance, and architectural tradeoffs. Provide technical guidance and code reviews.

As a Sales Development Representative, you will generate leads and qualified meetings for enterprise sales, collaborating closely with account executives and utilizing software tools for market analysis.