Top Tech Jobs & Startup Jobs in Austin, TX

The AI Specialist in Customer Success drives AI adoption among Zendesk customers, ensuring they realize value through effective engagement, collaboration, and support. They manage customer relationships and work alongside other teams to enhance product usage and measure success outcomes.

Lead the design and implementation of scalable financial operations systems, collaborating with cross-functional teams and driving ERP system integration for Order to Cash and Record to Report processes.

This role involves building partnerships within the venture capital ecosystem to drive business growth for Zendesk, focusing on startups and investors. Responsibilities include executing engagement strategies, designing programs, and ensuring measurable business impact through strong relationships.

The Director of GTM Operations will oversee Compensation Operations and Strategic Business Operations, aligning them with GTM strategy, optimizing performance, and enhancing collaboration across departments.

As a Senior Solutions Consultant at Zendesk, you'll lead technical discussions, architect AI-driven solutions, and collaborate cross-functionally to enhance customer experiences and drive operational excellence.

The Sales Operations Specialist will analyze and enhance the Sales Development process, focusing on metrics, AI integration, and data quality while supporting cross-functional alignment.

Responsible for penetration testing and red team exercises. Collaborate with AI security teams and provide insights to product development. Must understand SaaS security and LLM vulnerabilities.

The Senior Customer Success Manager at Zendesk is responsible for customer ownership, driving product adoption, and leveraging AI technologies to enhance customer experience and growth.

As a Technical Architect, you will guide customer engagements by diagnosing challenges, providing solutions, and shaping architectural visions for AI readiness, collaborating across teams to maximize Zendesk's value.

The CX Acceleration Consultant will optimize Zendesk implementations for clients, lead engagements, provide training, and enhance customer experiences through strong configuration skills and client consultations.