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Lead strategic initiatives for high-value pursuits, translating CX needs into solutions, building business cases, and engaging with executives to secure large deals.

Lead high-value enterprise pursuits, driving solution design and strategy while influencing C-suite stakeholders and representing Zendesk at industry events.

The role focuses on strategic business partnership, forecasting, process optimization, and data insights for Zendesk's Global Renewals organization, enhancing retention and revenue outcomes.

As a Public Sector Solutions Consultant, you will lead technical discovery, architect AI-driven solutions, ensure alignment with customer goals, and drive AI adoption within government agencies, collaborating across departments to deliver measurable results.