Serve as the enterprise technical authority designing scalable integrations and architectural blueprints, produce detailed TDDs, enforce CI/CD and governance, mentor development pods, translate executive ROI into technical strategy, and drive post-go-live stability and reusable enterprise integrations.

Own end-to-end SaaS renewal lifecycle for an SMB/Mid-Market portfolio: drive commercial negotiations, contract execution, and accurate forecasting. Coordinate cross-functional stakeholders, identify and mitigate at-risk renewals, improve retention through process adoption, and deliver predictable renewal outcomes and reporting.

The role involves generating high-quality leads through targeted outreach in a hybrid model, collaborating with sales and marketing teams to refine strategies and measure success by pipeline growth.