Top Tech Jobs & Startup Jobs in Austin, TX

Lead and transform disputes and chargebacks operations by managing BPO partners, analyzing performance data, optimizing processes, ensuring compliance (Reg E/Reg Z), implementing tooling and AI, coaching staff, handling escalations, and improving cardholder and client experiences.

Own end-to-end opex and headcount forecasting for a functional area, partner with functional leaders and Accounting, build and automate reporting and models, contribute to annual and long-range planning, present analyses to senior leadership, and apply GAAP treatment within your scope.

Lead the technical roadmap and design for Marqeta's core issuing and processing platform. Drive high-impact initiatives to improve performance, reliability, scalability, and cost-efficiency. Write, review, and optimize code across the stack, partner with product, mentor technical leads, and evangelize best practices for resiliency, security, and multi-region systems.

Lead Marqeta's marketing analytics function to define B2B attribution, build analytical infrastructure and forecasting, partner with RevOps/Finance, and manage a team delivering executive reporting, experiment design, and AI-driven insights to link marketing investments to pipeline and revenue outcomes.

Lead and grow a team of enterprise AEs and AMs targeting F1000 customers in payments. Develop and execute strategic sales plans, build executive relationships, drive new logo bookings and in-year expansion, manage forecasts and pipeline, and align cross-functionally to deliver complex, multi-product platform solutions.

Manage reviews of external marketing content and campaigns to ensure compliance with consumer protection and advertising regulations; provide cross-functional compliance advisory, monitor regulatory trends, support regulatory responses, and maintain relationships with banking partners and customers.

Provide high-quality, customer-facing production support for Marqeta's card issuing platform: respond to tickets, diagnose and resolve issues, perform root cause analysis, coordinate with Engineering/Product, run on-call rotations, improve processes and automation, mentor junior engineers, and document learnings to improve service delivery and customer experience.

Manage strategic fintech accounts to drive retention and revenue growth through upsell/cross-sell. Serve as trusted client advisor, coordinate with AEs and cross-functional teams, run customer programs, create executive presentations and QBRs, and perform data-driven analysis to identify trends and improvement opportunities.

Lead design, build, and operate an end-to-end Identity Platform for KYC/KYB, overseeing CIP, CDD, sanctions screening, and continuous risk monitoring. Drive AI-first automation to reduce manual reviews, mentor engineers, manage reliability and incidents, and represent technical solutions to customers and regulators. Partner cross-functionally to shape roadmap and ensure regulatory compliance and extensibility across jurisdictions.

Own corporate treasury operations including banking relationships, investment portfolio governance, cash flow forecasting, working capital optimization, treasury operations, debt management, SEC reporting, and cross-functional treasury support for a publicly traded payments company.