Top Tech Jobs & Startup Jobs in Austin, TX

Manage an assigned book of employer customers, deliver Bennies benefits consulting model, develop annual account plans, coordinate carriers and partners, drive renewals and retention, and collaborate cross-functionally to improve benefits solutions and client outcomes.

The Customer Experience Manager leads customer satisfaction efforts by managing service relationships, supporting benefit strategies, and collaborating with internal teams to deliver exceptional service experiences.

Owner of core People Operations: manage onboarding and HRIS data, document SOPs, implement automations and AI workflows, support total rewards and compliance across a remote, multi-state workforce, and drive culture and recognition programs.

Owns service relationship and strategy for an assigned book of benefits clients to drive satisfaction and retention. Supports annual account plans, leads open enrollment presentations, partners with consulting, sales, data, and product teams, monitors industry/regulatory changes, and identifies operational or business development opportunities while maintaining strong customer and partner relationships.

Support consulting delivery by preparing benefit guides, open enrollment materials, reporting, cost modeling, RFP support, carrier implementations, onboarding, QA audits, and customer relationship management for assigned West Region accounts.

Manage an assigned book of business delivering benefits consulting, client retention, account planning, carrier/vendor placement, regulatory compliance guidance (ERISA/ACA/COBRA), and cross-functional collaboration to drive customer outcomes.

The Senior Benefits Consultant leads the consulting strategy for customer accounts, manages consulting teams, and ensures exceptional service delivery and client satisfaction while maintaining industry compliance.

The Benefits Consultant is responsible for managing customer accounts, assessing needs, maintaining relationships with partners, and ensuring successful service delivery.