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The Relationship Manager will build client relationships, drive revenue growth, manage client operations, and identify strategic solutions within StarCompliance.

The role involves leading production reliability practices, mentoring engineers, improving observability standards, and ensuring operational readiness in a multi-tenant SaaS environment.

Lead the Architecture engineering team to design scalable and resilient SaaS platforms, manage architectural direction, and mentor senior engineers.

The Senior Business Analyst leads client-facing implementation projects, managing requirements, configuration, and training to ensure successful software deployment.

Senior, UK-based technical support lead for a SaaS compliance platform owning complex incidents end-to-end. Troubleshoot and optimize MSSQL/T‑SQL, IIS, Azure-hosted applications, use monitoring tools, collaborate cross-functionally, and maintain knowledge-base documentation to improve stability and client experience.

Senior, client-facing support lead for a SaaS compliance platform. Troubleshoot and resolve complex application and database incidents (MSSQL/IIS/Azure), optimize performance, coordinate cross-functional incident response, conduct root-cause analysis, maintain documentation, and mentor peers to improve service delivery and client experience.