Lead and grow the Premier Services team delivering UKG HCM and WFM solutions. Own staffing, training, capacity planning, utilization, revenue targets, process improvement, governance, and automation initiatives while partnering with Sales, People & Culture, and other leaders to meet company KPIs and scale services.

Lead and coach a remote team of HCM managed services consultants to achieve revenue, retention, and utilization KPIs; develop consultative and technical skills through training and mentoring; manage a reduced book of business and client relationships; drive strategic improvements, recruit and ramp new hires, and ensure consistent, high-quality client experiences.