Top Tech Jobs & Startup Jobs in Austin, TX

Supports LifeBalance account executives and client relationships through client communications, utilization reporting, database maintenance, invoicing follow-up, customer service escalation, and onboarding. Develops client-specific promotional materials, recruits and maintains vendor partnerships, curates discount information, and coordinates with marketing, sales, member services, IT, and other teams to support engagement and renewals.

Manages a large employee benefits book of business, leads client relationships and service teams, develops new and cross-sell opportunities, negotiates with carriers and vendors, presents renewal analyses, sells coverage, resolves client issues, and mentors staff. Requires insurance licensing, continuing education, strong communication, organization, and at least ten years of related experience.

Analyzes employee benefits insurance markets, develops client RFPs and proposals, solicits and evaluates carrier bids, negotiates rates and plan designs, and recommends competitive benefit solutions. Advises clients and internal teams on strategic alternatives, participates in presentations, maintains carrier relationships and market knowledge, supports benefits communication processes, and mentors colleagues.

Consults with clients on absence and disability benefit programs, including FMLA, ADA, workers’ compensation, leave management, and return-to-work strategies. Evaluates program performance, claims data, vendors, insurers, contracts, and compliance requirements. Develops recommendations, negotiates with carriers and vendors, manages client relationships, supports business development, leads stewardship meetings, and monitors legislative and product changes. The role requires approximately five travel days per month.

Leads ServiceNow platform architecture, solution design, implementation strategy, governance, and roadmap ownership. Directs multidisciplinary delivery teams across complex, multi-module implementations; partners with executives, stakeholders, developers, project managers, and implementation partners. Designs scalable architectures, integrations, data models, and governance frameworks; assesses platform health and optimization opportunities. Manages risks, scope, quality, and business outcomes while mentoring delivery teams and communicating platform value through business cases, technical specifications, and executive presentations.

Coordinates surplus lines filings across all 50 states, including reviewing payables reports, verifying taxes and fees, reconciling discrepancies, processing payments, and submitting documentation to state agencies and Surplus Lines Associations by required deadlines.

Leads enterprise risk assessments and annual audit planning, manages financial, compliance, operational, and internal control audits, prepares reports, recommends control improvements, tracks remediation, and advises on business and technology initiatives. Collaborates with leadership and business partners while managing multiple audits, projects, deadlines, and regulatory requirements.

Manages health plan and provider client accounts, delivering strategic managed-care reinsurance consulting and relationship services. Develops reinsurance strategies, coordinates internal service teams, oversees renewals, reporting, claims support, premium and enrollment tracking, and policy implementation. Leads proposals, client meetings, business development, and renewal communications while ensuring client needs and policy requirements are addressed throughout the term.

Manages commercial insurance accounts by supporting renewals, developing new business, analyzing exposures, marketing coverage, negotiating rates, preparing proposals, binding policies, and addressing client service, billing, claims, and coverage needs. Provides technical guidance to staff, maintains accurate agency management system data, supports client retention, and collaborates closely with Producers and clients.

Supports pharmacy benefits consulting projects through PBM financial modeling, client deliverables, industry research, project coordination, status meetings, process improvement, and data integrity management. Collaborates with senior consultants and client teams to develop strategies and ensure timely, accurate work. Requires healthcare or related education, health insurance or consulting experience, financial acumen, analytical ability, strong communication, organization, and proficiency with Microsoft Office.