Top Tech Jobs & Startup Jobs in Austin, TX

The Product Manager will develop and execute product roadmaps, gather requirements, write user stories, and support Agile practices while coordinating with various teams.

Provide technical support to customers, troubleshoot software and hardware issues, maintain documentation, and ensure exceptional customer experience.

Lead and develop a Customer Support & Client Success team for association SaaS customers. Own post-implementation experience, retention strategy, escalations, client health monitoring, and cross-functional initiatives to reduce ticket volume through automation, documentation, and training while driving strategic client relationships.

As an Account Manager, you'll drive growth by managing client relationships, identifying upsell opportunities, and ensuring customer satisfaction with software solutions.