Top Tech Jobs & Startup Jobs in Austin, TX

The Contracts Manager supports Trace3’s Legal Department by drafting, reviewing, revising, and negotiating commercial agreements and NDAs. The role manages contract approvals, signatures, records, contract-management systems, insurance certificates, corporate filings, entity formation, and related legal administrative tasks. It works closely with corporate counsel and cross-functional teams while supporting multiple projects and priorities.

Manages customer relationships and sales growth across the Western U.S. defense and military market. Responsibilities include developing sales pipelines, generating quotes, identifying funding options, negotiating deals, maintaining CRM records, coordinating accurate orders, and providing procurement guidance. The role requires extensive travel, relationship-building with military and government customers, and collaboration with suppliers and internal teams to deliver equipment solutions.

Conduct multi-channel outbound prospecting through email, phone, LinkedIn, and product signals. Research accounts, identify buying committees, qualify prospects, and book meetings for Account Executives. Manage the PLG-to-pipeline motion, use AI tools to personalize outreach, test messaging and segments, maintain clean CRM data, and provide prospect feedback to improve sales and marketing processes.

Manage PlanetScale’s FedRAMP readiness and authorization process, along with SOC 1, SOC 2, and PCI DSS compliance programs. Coordinate audits, evidence collection, external assessors, risk assessments, performance metrics, and remediation initiatives. Collaborate with IT, Engineering, Legal, People, cloud providers, consultants, and auditors to strengthen privacy, security, and compliance controls across the organization.

Manage 8–10 concurrent customer implementations, coordinate internal delivery milestones, translate customer business processes into optimized software workflows, and serve as a trusted advisor. The role also involves improving implementation processes, identifying scalable best practices, communicating product issues to engineers, and managing customer accounts to maintain high NPS and low churn.

Support TAIRC’s social media and public engagement efforts by translating AI research and policy insights into accessible posts, videos, graphics, and articles. Responsibilities include content planning, drafting and editing, editorial publishing on Substack and Medium, audience engagement, trend monitoring, basic performance tracking, brand consistency, and research accuracy review across multiple platforms.

Develops, licenses, and manages analytical tax, accounting, and legal content for professional customers. Responsibilities include researching tax law, legislation, regulations, and case law; writing and editing practical guidance; using generative AI to improve content workflows; recruiting authors and negotiating licensing agreements; and collaborating with editorial, product, technical, sales, and marketing teams. Requires a JD, CPA designation, significant accounting experience, and at least two years each of tax legal and accounting experience.

Own enterprise sales across new and existing accounts, leading consultative, ROI-driven sales cycles from discovery through close. Develop account plans, build executive relationships, collaborate with Solutions and Forward Deployed Engineers, forecast pipeline, maintain CRM discipline, lead business reviews, represent the company at industry events, and relay customer insights to shape the product roadmap.

Resolves contractor support tickets involving payments, identity verification, account access, onboarding, and project issues. Serves as a single point of contact, coordinates escalations across internal teams, monitors Discord requests, applies ticket severity classifications, supports P0 on-call response, and identifies opportunities for self-service and automation. Maintains service-level performance and helps reduce re-escalations and unresolved contractor issues.

Lead the evolution of the Password Safe platform and infrastructure across cloud and on-premises environments. Design highly available systems, optimize platform services, standardize CI/CD and infrastructure-as-code practices, and establish GitOps workflows. Build observability, SLOs, chaos engineering, and disaster recovery capabilities. Serve as a technical leader by defining SRE strategy, mentoring engineers, conducting design and incident reviews, and influencing the engineering roadmap.