Top Customer Success Jobs in Austin, TX

As a Senior Relationship Account Manager, you will manage customer relationships, drive renewals and upsells, and work closely with internal teams to ensure customer success with MongoDB's offerings.

Manage global technical support teams for MongoDB, focusing on customer satisfaction through technical issue resolution, performance enhancement, and team development.

The Regional Director will lead a team of Relationship Account Managers, focusing on customer retention and expansion strategies while ensuring operational excellence and client success.

As a Senior Solutions Architect Specialist, you will guide customers in designing scalable systems using MongoDB, collaborate with sales teams, and lead complex architecture discussions while ensuring customer success in pre-sales engagements.

The Senior Consulting Engineer will support customer needs through software implementations, training, and act as a trusted advisor, collaborating on MongoDB usage and product development.

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.