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Top Tech Support Jobs in Austin, TX

2 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Junior
Junior
Logistics
As a Technical Support Specialist, you will provide technical assistance for robotic systems, manage support tickets, diagnose issues, and ensure customer satisfaction.
Top Skills: Computer ScienceItRemote Supporting ToolsRoboticsTicketing Systems
Reposted 2 Days AgoSaved
In-Office or Remote
Austin, TX
50K-77K Annually
Junior
50K-77K Annually
Junior
Artificial Intelligence • Automotive • Computer Vision • Machine Learning • Agriculture • Defense • Manufacturing
The Technical Support Specialist Associate provides technical assistance, troubleshoots equipment issues, manages CRM documentation, and supports customer satisfaction across the Aerial Lift Equipment line.
Top Skills: Crm SoftwareTechnical Support Tools
3 Days AgoSaved
Remote
Austin, TX
Mid level
Mid level
Software
The Technical Support Specialist provides customer support and technical troubleshooting, manages the bug tracking pipeline, and collaborates with product teams to improve customer experiences.
Top Skills: GraphQLHelp ScoutRestSalesforce Service CloudSoapZendesk
3 Days AgoSaved
Remote
Austin, TX
101K-151K Annually
Senior level
101K-151K Annually
Senior level
Logistics • Software
The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.
Top Skills: MS OfficeVpn Clients
3 Days AgoSaved
Remote
Austin, TX
29-29 Hourly
Entry level
29-29 Hourly
Entry level
Software • Cybersecurity
The Technical Support Engineer will provide technical assistance, diagnose issues, maintain records, and collaborate with teams to resolve customer concerns.
Top Skills: HardwareJIRANetwork ProtocolsSoftwareZendesk
Reposted 3 Days AgoSaved
Remote
Austin, TX
52K-78K Annually
Junior
52K-78K Annually
Junior
Information Technology • Consulting
Provide advanced technical support for Merge Healthcare products, troubleshoot issues, improve customer satisfaction, and manage documentation within CRM.
Top Skills: BashComputer HardwareDb2DicomHl-7JavaKornNetwork InfrastructureOraclePerlServer OsSQLVbWorkstation Os
4 Days AgoSaved
Remote
Austin, TX
Mid level
Mid level
Software • Analytics
As a Technical Support Engineer, you'll engage with customers, resolve issues, improve support tools, and collaborate with product teams.
Top Skills: JavaScriptNextjs
4 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
60K-67K Annually
Junior
60K-67K Annually
Junior
eCommerce • Other • Software
As an Associate Technical Support Engineer, you provide 24/7 support to customers, troubleshooting issues, guiding users, and documenting best practices while working collaboratively with the team.
Top Skills: CSSHelpscoutHTMLJavaScriptLookerSplunkSQLZendesk
Reposted 4 Days AgoSaved
Remote
Austin, TX
90K-136K Annually
Mid level
90K-136K Annually
Mid level
Artificial Intelligence • Healthtech • Analytics • Biotech
The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.
Top Skills: Lean MethodologiesMechanical InstallationMr Systems
Reposted 13 Days AgoSaved
In-Office
Austin, TX
Junior
Junior
Cloud • Information Technology • Database
Technical Support Analysts provide remote and on-site support for a range of products, requiring technical expertise in various operating systems and networking. They track time, manage tickets, and participate in after-hours support.
Top Skills: BashCiscoDattoDellDhcpDnsHyper-VLinuxmacOSMerakiAzureOffice 365PowershellPythonSonicwallVeeamVmware VsphereVoipWindows Desktop OsWindows Server
Reposted 13 Days AgoSaved
In-Office
Austin, TX
Senior level
Senior level
Cloud • Information Technology • Database
The Senior Technical Support Analyst is responsible for providing advanced technical support, overseeing various technologies, and managing customer issues effectively. They must be ready for flexible schedules and have strong communication skills.
Top Skills: BashCiscoDattoDellDhcpDnsHyper-VLinuxmacOSMerakiAzureMicrosoft ExchangeMicrosoft SqlOffice 365PowershellPythonSonicwallVeeamVmware VsphereVoipWindows Desktop OsWindows Server
4 Days AgoSaved
Remote
Austin, TX
Mid level
Mid level
Software
As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.
Top Skills: Browser Development ToolsConfluenceJIRAKibanaKnowledge Base ToolsNetworking ConceptsNotionRest ApisSaaSSQLTicketing SystemsZendesk
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Reposted 4 Days AgoSaved
Remote
Austin, TX
70K-85K Annually
Junior
70K-85K Annually
Junior
Database
As a Technical Support Specialist, you will provide technical assistance, troubleshoot issues, maintain high customer satisfaction, and advocate for customers while collaborating with teams across the organization.
Top Skills: AIAPIsCrmsIntercomLinearSaaSZapier
Reposted 4 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
60K-70K Annually
Mid level
60K-70K Annually
Mid level
Information Technology • Mobile • Social Media
The Technical Support Specialist provides first-line technical support for the Mogli SMS & WhatsApp application, ensuring client success through effective communication, troubleshooting, and teamwork.
Top Skills: Salesforce
Reposted 5 Days AgoSaved
Remote or Hybrid
Austin, TX
Junior
Junior
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.
Top Skills: Cloud/Saas ArchitectureMicrosoft Dynamics 365SalesforceServicecloudSQL
Reposted 5 Days AgoSaved
Remote
Austin, TX
59K-94K Annually
Mid level
59K-94K Annually
Mid level
Internet of Things • On-Demand • Payments • Software
Provide technical support for external customers, troubleshoot software/hardware issues, assist in integration solutions, and document trouble tickets while adhering to SLAs.
Top Skills: .NetAspCC#JavaScriptPerlPHPPythonRest ApiSQL
Reposted 5 Days AgoSaved
Remote
Austin, TX
60K-100K Annually
Senior level
60K-100K Annually
Senior level
Artificial Intelligence • Hardware • Robotics • Software
The Technical Support Representative will provide B2B customer support for Skydio's UAS products, troubleshoot issues, and enhance customer experience through effective communication and knowledge sharing.
Top Skills: Cloud TechnologyCRMDronesIotSalesforce Service CloudUasZendesk
Reposted 6 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Mid level
Mid level
Software
As a Technical Support Engineer, you'll provide technical guidance, troubleshoot issues, develop internal tools, and contribute to customer success by improving integration with our platform.
Top Skills: APIsFrontPythonRubySQLTypescriptZendesk
Reposted 7 Days AgoSaved
Remote
Austin, TX
Mid level
Mid level
Blockchain • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.
Top Skills: DnsElk StackGCPGrafanaLinuxPeer-To-Peer ProtocolsPrometheusShell ScriptingTcp/Ip
Reposted 17 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills: Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Reposted 8 Days AgoSaved
Remote
Austin, TX
75K-90K Annually
Mid level
75K-90K Annually
Mid level
eCommerce • Fintech • Payments • Financial Services
As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.
Top Skills: APIsPayment GatewayTokenizationWebhooks
9 Days AgoSaved
Remote
Austin, TX
105K-132K Annually
Senior level
105K-132K Annually
Senior level
Information Technology • Software • Consulting
Lead global technical support operations for a SaaS platform, ensuring excellent customer service and team performance across multiple support teams.
Top Skills: APIsAWSAzureCloud InfrastructureGCPItilJira Service ManagementSaaSSalesforce Service CloudZendesk
9 Days AgoSaved
Remote
Austin, TX
51K-60K Annually
Mid level
51K-60K Annually
Mid level
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills: Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
9 Days AgoSaved
Easy Apply
Remote
Austin, TX
Easy Apply
Senior level
Senior level
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.
Top Skills: AWSAzureCi/CdDockerGCPGitHelmKubernetesLinuxTerraform
Junior
Agriculture
As a Technical Support Specialist, you'll troubleshoot customer issues with AGRIS Accounting, provide support via phone and email, and document resolutions in Salesforce.
Top Skills: Microsoft SuiteSalesforce
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