Build and operate scalable data pipelines and trustworthy data models supporting Layla’s AI-powered travel products. Own data quality, reliability, observability, experimentation, and model-evaluation foundations. Enable production AI/ML systems through feature and data availability, evaluation datasets, and monitoring. Partner with Product, Analytics, and ML teams to deliver dependable insights, establish engineering best practices, and mentor other engineers.

Leads the architecture and delivery of Salesforce Marketing Cloud and Data Cloud initiatives for partner marketing. Designs data models, knowledge graphs, identity resolution, batch and streaming pipelines, APIs, zero-copy integrations, and AI-enabled marketing workflows. Establishes orchestration, monitoring, reliability, CI/CD, governance, and platform standards while mentoring engineers and partnering with marketing, data science, and Salesforce stakeholders.