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Top Tech Jobs & Startup Jobs in Austin, TX
Cloud • Software • Analytics
This role focuses on pre-sales engineering for customer service automation solutions, requiring a strong technical background and experience in CCaaS, AI, and analytics to engage with clients and support sales teams effectively.
Top Skills:
AIAnalyticsAPIsCcaasCSSCustomer Service AutomationHTMLJavaScriptKnowledge ManagementVirtual Agents
Cloud • Software • Analytics
The Senior Technical Account Manager at NiCE owns key customer relationships, ensuring their success through technical support and advocacy, resolving complex issues, and maintaining customer satisfaction.
Top Skills:
SQLTcp/IpVoip
Cloud • Software • Analytics
The Portfolio Value Executive engages with clients at the executive level to assess business needs, develop strategic value-based roadmaps, and articulate the financial value of NICE solutions for investment decisions.
Top Skills:
ExcelPowerPoint
Cloud • Software • Analytics
The Portfolio Value Executive leads client engagements, performing business assessments and developing strategic roadmaps to drive investment decisions aligned with NICE solutions.
Top Skills:
ExcelPowerPoint
Cloud • Software • Analytics
As a Conversation Designer, you'll create dialog flows, define user journeys, lead workshops, develop personas, and enable partners, ensuring project success in AI-driven experiences.
Top Skills:
Conversational AiGenerative AiNlpNlu
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Cloud • Software • Analytics
Lead complex, customer-facing projects ensuring alignment with scope and timelines. Manage end-to-end delivery and foster clear communication across teams.
Top Skills:
AgileAIAsanaGenaiJIRAMs ProjectPower BISalesforceSmartsheetWaterfall
Cloud • Software • Analytics
Sell NICE Actimize enterprise software to financial services clients by building C-level relationships, driving new strategic accounts, negotiating enterprise agreements, coordinating sales activities, and leveraging AML/fraud domain knowledge to identify customer opportunities and solve critical business problems.
Top Skills:
Anti-Money LaunderingFraudNice Actimize
Cloud • Software • Analytics
The Manager of AI Adoption will lead a team to enhance customer AI adoption, focusing on measurable business outcomes and workflow integration across various stakeholders.
Top Skills:
AICcaasConversational AiSaaS
Cloud • Software • Analytics
The AI Forward Deployed Engineer designs and deploys AI-driven solutions, collaborates with customers, develops integrations, and enhances automation technologies.
Top Skills:
APIsBackend ServicesConversational AiCRMData PipelinesLarge Language ModelsMicroservicesRest Apis
Cloud • Software • Analytics
The AI Transformation Strategist will engage with VP and Director level leaders to drive AI transformation, develop agent experiences, and manage change in technology and operations.
Top Skills:
Acd RoutingAICloud TransformationContact Center EcosystemsConversational AiIvrNice ActimizeNice CxoneOmnichannel ArchitectureQuality ManagementWorkforce Management
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