Manage and grow an ISO partner network through onboarding, training, sales enablement, relationship management, issue escalation, and performance optimization. Serve as the primary contact for partner leadership, coordinate with internal teams, provide sales guidance and materials, gather feedback, and identify growth opportunities and process improvements. The role requires strong payments-industry expertise, client relationship management, presentation, training, and stakeholder-influence skills.

Lead end-to-end compliance due diligence and control reviews for prospective payments clients. Assess complex business models, payment flows, and regulatory requirements; recommend onboarding decisions; advise on AML/BSA, sanctions, CIP/CDD/EDD; partner with banks, payment networks, and internal stakeholders; improve onboarding policies, SOPs, and governance; mentor junior compliance staff and monitor regulatory and card network developments.

Perform customer due diligence and regulatory verification for client onboarding. Review onboarding packages, perform identity and sanctions screening, validate ownership and licenses, complete Payment Network checks, maintain client files, document exceptions, support Senior Compliance Managers, and improve SOPs to ensure compliant onboarding.