Top Tech Jobs & Startup Jobs in Austin, TX

Provides employee support through phone, email, and chat, resolving inquiries about payroll, time away, leave, benefits, HR policies, and systems. Manages cases in Workday HCM and ServiceNow, handles sensitive information confidentially, applies critical thinking to moderately complex issues, and ensures compliance with company policies. Requires strong English and Thai communication skills and at least three years of employee support experience.

Reviews, classifies, and removes user-generated content according to client policies and community guidelines. Maintains quality and KPI targets, escalates cases appropriately, protects confidential information, completes training, and works rotational shifts. The role requires handling sensitive or graphic content, strong attention to detail, Vietnamese and B2-level English proficiency, computer literacy, and accurate typing.

Analyzes financial transactions to detect and prevent fraud, investigates incidents, records losses, performs root cause analysis, and recommends control improvements. The role monitors emerging fraud threats, maintains industry intelligence networks, supports fraud risk infrastructure, and provides training and guidance to business and support teams on fraud awareness and mitigation.

Manage vendor bill reconciliation, dispute resolution, payment processing, settlement data tracking, billing and settlement system configuration, validation support, issue reporting, and seller shipping-fee queries. The role requires accurate financial operations, cross-functional coordination, timely reporting, and communication in English and Mandarin.

Reviews and validates supplier invoices against purchase orders, records invoices in ledgers, manages filing and payment requests, follows up on missing acceptance forms, resolves system and fixed-asset issues, performs prepayment reconciliation, and coordinates tax assessments. The role requires accurate, timely processing of procurement payments and strong English communication, with Arabic proficiency preferred.

Manage confidential employee data, document workflows, and HR-related cases using systems such as ServiceNow. Coordinate documentation in compliance with company policies, collaborate across teams to improve workflows, and support the People Operations team. The role requires strong English communication, Mandarin or another additional language, data administration and document management experience, attention to detail, and the ability to remain calm under pressure.

Provide first-line technical support to B2B clients, partners, and retail teams in Dutch and English. Resolve device, application, login, pairing, crash, and iPad issues; document interactions in ticketing systems; collaborate with internal teams; and monitor open cases through timely resolution and client satisfaction.

Supports creators in a gaming and UGC ecosystem by responding to inquiries, managing Discord communities, gathering feedback, coordinating game development tasks, tracking deliverables, and collaborating with internal teams to improve creator operations.

Respond to customer inquiries through inbound phone and email, assist with online orders and payments, protect confidential customer data, resolve concerns, escalate priority issues, and maintain service quality. The role requires professional communication in English and Khmer, adherence to policies and performance targets, teamwork, continuous learning, and a positive, empathetic approach when handling challenging customer interactions.

Provide first-line technical support to B2B clients, partners, and retail teams in Portuguese and English. Troubleshoot device and application issues, including login, crashes, pairing, and iPad problems. Manage high-volume tickets, accurately document interactions, monitor open cases, collaborate with internal teams, and ensure timely resolution and client satisfaction.