Top Tech Jobs & Startup Jobs in Austin, TX

Examines taxpayer records and financial data to identify tax and fee revenue deficiencies. Reviews returns and prior audits, verifies records, calculates assessments, documents adjustments, explains findings, answers taxpayer questions, and conducts conferences with taxpayers or representatives. The role requires research into tax laws, scheduling examinations, clear communication, and travel as needed. Accounting education and knowledge of state and local taxation are preferred, with certain certifications or accounting credits required for Alabama or Louisiana assignments.

Leads client software implementations from requirements gathering through configuration, integration, testing, troubleshooting, training, and transition. Develops implementation plans, timelines, documentation, and technical specifications while collaborating with clients, developers, QA engineers, and internal stakeholders. Provides subject matter expertise, resolves complex technical issues, supports knowledge transfer, and contributes to continuous improvement across gov tech implementations.

Provides advanced technical support and troubleshooting for multiple SaaS products, serves as an escalation point, manages support tickets, and collaborates with engineering, QA, and product teams. Leads support initiatives, documents issues and solutions, improves processes, assists with installations, analyzes customer trends, and mentors junior staff. Requires strong communication, de-escalation, independent problem-solving, technical documentation, and system administration skills.

Provides broad in-house legal support across commercial and government contracts, privacy and cybersecurity, employment, procurement, disputes, compliance, and corporate operations. Advises business stakeholders, drafts legal documents and policies, coordinates outside counsel, manages legal risks, and develops standardized templates, playbooks, workflows, and reporting. The role supports post-merger integration and process scaling in a high-growth, PE-backed GovTech environment.

Manage end-to-end customer renewals, retention, negotiations, and incremental revenue across a designated territory. Build trusted customer relationships, develop account plans, maintain pipeline and CRM data, coordinate internal and partner resources, and support product and service deployments. The role focuses on public-sector state and local government accounts, contract terms, forecasting, commercial metrics, and consultative business application software sales.

Analyze court workflows and judicial processes, document current and future-state requirements, and translate operational needs into software solutions. Lead workshops, stakeholder interviews, customer engagements, testing, configuration, demonstrations, training, and implementation activities. Create user stories and acceptance criteria in JIRA, support Product and Engineering teams, provide subject-matter guidance, and manage multiple concurrent projects while communicating effectively with technical and non-technical stakeholders.

Analyzes court workflows and judicial processes, documents current and future-state requirements, and translates operational needs for Product and Engineering teams. Leads stakeholder workshops, customer engagements, software implementation activities, testing, configuration validation, demonstrations, and training. Creates user stories, acceptance criteria, process maps, requirements specifications, and training materials while supporting multiple concurrent projects and advising clients on best practices.

Manages daily customer support operations, team performance, coaching, escalations, recruitment, onboarding, and process improvement. Collaborates with engineering and product teams to resolve complex issues, analyze support trends, improve service quality, and meet response, resolution, and customer satisfaction goals.

Supports the compliance program through government submerchant KYB reviews, onboarding due diligence, sanctions screening, transaction monitoring, investigations, risk assessments, vendor oversight, complaint tracking, audit coordination, policy maintenance, and compliance reporting. The role documents findings, maintains records, prepares dashboards and management reports, and responds to regulatory and sponsor bank requests. Evening and weekend work may be required as needed.

Perform end-to-end, integration, system, user acceptance, and automated testing for software applications. Create test strategies, plans, documentation, and automated test cases; execute tests; assess results; and track defects through resolution. Translate business requirements into technical requirements, identify risks, troubleshoot application issues, and collaborate with engineering and development teams. Support product implementations, training, technical escalations, and quality assurance oversight across project workstreams.