Top Tech Jobs & Startup Jobs in Austin, TX

Leads the design, automation, operation, and scaling of infrastructure across on-premises data centers, GCP, and AWS. Responsibilities include infrastructure as code, configuration management, networking, load balancing, DNS, monitoring, observability, distributed systems administration, documentation, technical direction, project leadership, and mentoring. The role requires deep Linux, hardware, networking, cloud, storage, backup, and Python automation expertise.

Lead the design, build, and scale of a hybrid semantic search platform on OpenSearch. Own indexing pipelines (MySQL, Kafka/RabbitMQ), integrate vector embeddings and neural search, tune relevance and ranking, ensure ultra-low latency and high availability, mentor engineers, and participate in on-call rotation.

Lead strategy and execution for technology partner programs, app marketplace, and embedded partnerships. Build and scale partner ecosystem, influence product roadmap and integrations, negotiate strategic agreements, grow Partner & Services Revenue, measure partnership performance, and hire and develop a global business development team to drive partner-driven product and revenue outcomes.

Lead design and delivery of AI-driven product solutions across the commerce platform. Own high- and low-level architecture, implement scalable RAG/LLM systems, select AI infrastructure, mentor teams, and collaborate with product and engineering leadership to execute AI strategy and rapid experimentation.

Develop, maintain, and update Commerce product and developer training content; produce developer-focused videos; translate platform changes into learning materials; deliver customized virtual and in-person training; scope enterprise training needs; coordinate stakeholders and manage training logistics to support merchants, partners, and internal teams.

Serves as the senior-most business systems architect and final technical authority across CRM, billing, marketing operations, revenue, and integration platforms. Defines target-state architecture, modernization and decommissioning strategies, technical roadmaps, solution designs, and build specifications. Partners with executive stakeholders, resolves cross-system design decisions, evaluates build-versus-buy choices, manages risks and tradeoffs, and maintains architecture documentation. The role supports Salesforce, Marketo, Zuora, CPQ, quote-to-cash, and order-to-revenue systems.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.