Top Tech Jobs & Startup Jobs in Austin, TX

Supports assigned sellers by managing quoting requests, deal desk activities, contracts, approvals, procurement coordination, DocuSign workflows, client materials, and Salesforce data accuracy. Coordinates cross-functional follow-through with Legal, Finance, Sales Operations, IT, Product, and Service Delivery. Maintains service-level expectations, escalates complex requests, supports deal execution, and recommends improvements to quoting, contracting, tooling, and sales-support processes.

Designs, implements, administers, and supports IBM i environments on IBM Power systems. Responsibilities include partition management, OS upgrades, PTFs, backups and restores, high availability replication, networking, security, capacity planning, hardware maintenance, and tier-three customer support. The engineer also provides technical guidance, documentation, training, vendor coordination, and 24/7 on-call support.

Designs and architects IBM Power Systems and IBM i solutions for enterprise and mid-market customers. Leads infrastructure modernization, migration, backup, disaster recovery, and hybrid cloud initiatives. Serves as a technical lead in customer discovery, presentations, and architectural reviews while collaborating with Sales, Engineering, Product, and Delivery teams. Creates technical documentation and recommendations, ensures operational alignment, and mentors technical teams on architectural standards and best practices.

Supports the sales engine by managing client renewals, preparing quotes and cost-change documentation, maintaining CRM records, qualifying inbound marketing leads, conducting initial outreach, and routing sales inquiries to Strategic Account Executives. The role coordinates with pricing, finance, operations, marketing, and client experience teams while tracking renewal risks, pipeline visibility, response times, and lead quality. It is designed as an entry point into sales, client experience management, or sales operations.

Leads the strategy, design, delivery, and continuous improvement of technical training for Operations teams. Manages onboarding, continuing education, documentation, skills assessments, LMS administration, learning paths, and performance measurement. Leads Technical Trainers and Writers, manages workloads and priorities, and partners with technical and business stakeholders. The role also supports continuous improvement through operational data, Agile practices, responsible generative AI use, and occasional maintenance of PHP-based training or operational applications.