Coordinates commercial and personal property contents claims from triage through valuation. Manages claim tasks, service-level deadlines, customer communications, adjuster collaboration, and cross-functional queues. Provides support through live chat and hotline, assesses assignment requirements, recommends appropriate solutions, and maintains accurate, productive file handling in a remote environment.

Perform pre- and post-loss field assessments and inventories for high-value property claims, compile inventories and photos, interview clients, coordinate vendors, manage mitigation and reconstruction, and travel frequently to client sites while maintaining professionalism and strong organization.