Top Tech Jobs & Startup Jobs in Austin, TX

Leads complex technical programs and system integration initiatives across enterprise applications, including procurement, sales, finance, accounting, reporting, ERP, CRM, Workday, and AI systems. Owns roadmaps, project plans, timelines, resources, risks, stakeholder communications, vendor coordination, technical scope, architectural alignment, data integrity, QA, and Agile delivery.

Lead and scale a global Professional Services organization delivering LogicMonitor/Catchpoint implementations. Build managers and technical leaders, drive operational excellence via KPIs and automation, partner cross-functionally with Product/Engineering/Customer Success, and own high-visibility customer escalations and continuous improvement of delivery models and SOPs.

Leads strategy and operational excellence for Customer Experience functions, including Technical Support and Professional Services. Builds KPI frameworks, dashboards, forecasting models, governance, and operating rhythms; drives AI-enabled workflow transformation, process standardization, capacity planning, executive reporting, and cross-functional initiatives. Partners with senior leaders across Revenue Operations, Finance, Product, Sales, Engineering, and Customer Success to improve performance, scalability, customer outcomes, and decision-making.

Own the full sales cycle for new and existing managed service provider customers. Responsibilities include prospecting, cold calling, pipeline development, sales presentations, product demonstrations, customer expansion, whitespace analysis, stakeholder engagement, forecasting, CRM usage, and territory planning. The role partners with sales engineers and internal teams to communicate LogicMonitor’s value, optimize customer adoption, and grow annual recurring revenue.

Supports GTM-focused FP&A by developing financial models, forecasts, operating plans, KPI dashboards, variance analyses, and strategic recommendations. Partners with Marketing, Sales, Finance, and executive stakeholders to track pipeline and spend metrics, improve resource allocation, maintain reporting accuracy, and support investment decisions. The role also serves as a subject matter expert for Pigment and Power BI while presenting insights to senior leadership.

Manage enterprise customer success across onboarding, training, adoption, retention, renewals, expansion, and advocacy. Serve as a trusted advisor, develop customer success plans, conduct business reviews, resolve escalations, reduce churn, identify growth opportunities, and coordinate with sales, support, billing, solution architecture, and professional services teams. The role requires knowledge of IT infrastructure and monitoring, strong de-escalation skills, and availability for occasional customer travel.

Leads Americas go-to-market recruiting by managing a recruiting team, developing sourcing and hiring strategies, partnering with executives and hiring managers, tracking recruiting metrics, coaching stakeholders, and filling senior-level GTM positions. The role requires strong data-driven decision-making, full-cycle recruiting expertise, team leadership, and collaboration across the global organization.

Own and grow a portfolio of MSP and VAR partners, driving expansion, renewals, ARR growth, and forecast accuracy. Lead complex partner engagements, deal strategy, stakeholder alignment, and multi-threaded sales cycles. Develop strategic partner plans, serve as a trusted advisor to senior stakeholders, drive adoption and value realization, and proactively mitigate renewal risks. Collaborate with sales engineering and cross-functional leadership while modeling strong sales discipline and consultative selling.

Manage Analyst Relations programs, including analyst briefings, inquiries, research evaluations, schedules, deliverables, executive engagements, project plans, databases, documentation, KPIs, and cross-functional coordination. The role builds scalable processes, tracks program performance, improves workflows, and keeps stakeholders aligned across Product Marketing, Product Management, Sales, executives, and other teams.

Manages sales compensation activities at LogicMonitor, likely supporting incentive planning, administration, performance recognition, and pay transparency. The posted description contains placeholder text instead of detailed responsibilities and qualifications. The role is open to candidates based in or near Austin, Texas, and offers a base salary range of $114,765 to $143,430 plus variable compensation and benefits.