Top Tech Jobs & Startup Jobs in Austin, TX

Manage SMB customer relationships to drive product adoption, retention, satisfaction, and ARR growth. Monitor customer analytics, execute workflows in CRM/Gainsight, coordinate cross-functionally (Renewals, Support, Sales), surface voice-of-customer feedback, and identify advocates and scalable programs to improve customer outcomes.

Lead the strategy, roadmap, and requirements for secure connectivity capabilities across Imprivata’s platform. Partner with engineering, architecture, security, customers, and go-to-market teams to develop secure tunneling, routing, monitoring, resiliency, and troubleshooting features. Translate complex networking and cybersecurity requirements into scalable enterprise product capabilities, evaluate market trends, define success metrics, and validate solutions for secure remote access, privileged access, zero-trust, and distributed connectivity environments.

Lead strategy and roadmap for Agentic Identity Management (AIM), validate product-market fit, drive commercialization and adoption, partner cross-functionally, mentor product teams, and measure product and business success.

The Product Designer will create clear, scalable experiences for complex B2B enterprise software. Responsibilities include owning end-to-end feature design, developing workflows, wireframes, prototypes, and UI specifications, conducting user research, applying accessibility standards, and partnering with Product Management, Engineering, QE, and other teams. The role requires translating user insights into effective solutions, communicating design rationale and tradeoffs, and ensuring designs are feasible, consistent, and high quality.

Lead Mid-Enterprise Healthcare sales for a U.S. region, managing Regional Sales Directors and Account Executives to drive bookings, ARR, pipeline, and forecasts. Execute MEDDPICC-driven territory plans, build executive-level healthcare relationships, partner cross-functionally, recruit and develop sales talent, oversee negotiations and Salesforce pipeline hygiene, and travel extensively to increase market penetration and customer acquisition.

Sell Imprivata access and security solutions to mid-enterprise healthcare accounts in the Northeastern US. Generate new business, manage account strategy, demo products, negotiate and close deals, expand existing accounts, maintain forecasts in Salesforce.com, and collaborate with internal teams and solution engineers. Up to 50% travel.

Create and maintain technical knowledge articles, troubleshooting guides, runbooks, decision trees, and training materials to improve support case resolution. Partner with SMEs, analyze case trends, capture repeatable troubleshooting workflows, maintain content quality, and prioritize a backlog of enablement requests to enhance Support efficiency and escalation accuracy.

Pre-sales technical resource supporting sales and channel partners across the Midwest. Conducts discovery, builds and delivers customized demos and PoCs, authors SOWs and proposals, responds to RFPs, enables partners, and transitions accounts to services. Maintains solution proficiency, articulates value to technical and executive audiences, and travels within the territory (up to 50%).

Pre-sales technical role supporting sales and channel partners in healthcare IT. Conducts discovery, delivers customized demos and PoCs, scopes services and SOWs, responds to RFI/RFPs, and helps transition accounts. Works remotely with frequent regional travel (up to 50%) to meet territory revenue goals.

Provide pre-sales technical support for Imprivata solutions across the Northeast: discovery, customized demos, proof-of-concepts, RFI/RFP responses, SOWs, channel enablement, and transition to services. Travel up to 50%.