Manages long-term relationships with HPC and AI infrastructure clients. Serves as the primary client contact, coordinates onboarding and orders, tracks delivery timelines and account metrics, resolves issues, gathers market insights, and advocates for client needs internally. Partners with sales, marketing, site management, technicians, and development teams to support customer success, generate leads, host events, and grow the company’s HPC portfolio.

Lead design and implementation of telecommunications and low-voltage infrastructure for hyperscale data centers. Establish design standards, manage projects from planning through commissioning, oversee construction quality, mentor design teams, and ensure compliance with industry standards and certifications.

Lead design, implementation, and operation of reliable hybrid cloud and on-prem infrastructure. Deliver complex initiatives, build immutable infrastructure with IaC, improve observability and incident response, mentor engineers, and ensure reliability, scalability, and compliance in change-controlled environments.