Top Tech Jobs & Startup Jobs in Austin, TX

Troubleshoot customer technical support cases, reproduce issues in a lab spanning Windows, Linux, macOS, VMware, Active Directory, AWS, and Azure, and document resolutions clearly. Manage high-volume caseloads, follow up on open cases, meet SLAs, maintain documentation in Confluence, Jira, and Salesforce, and eventually support severity-one and enterprise customers. The role requires strong networking, systems administration, virtualization, cloud, SQL, communication, and organizational skills.

The role involves driving presales strategies, delivering tailored solutions, and collaborating with teams to meet customer needs in IT and cybersecurity.

Own free-to-paid conversion for a high-volume SaaS user base. Build AI-driven intent signals, automated nurture workflows, sales cadences, self-serve purchasing flows, and scalable onboarding. Analyze product usage and behavioral data to prioritize opportunities, while personally managing and closing high-potential conversions and expansions. Collaborate with RevOps, Marketing, Engineering, and product teams in a greenfield environment.

Design and build maintainable, scalable, observable, and well-tested backend and distributed systems. Work in an AI-augmented development workflow, validate AI-generated outputs, contribute to architecture and system evolution, document designs and prompts, and mentor peers while collaborating with Product and UX.

The Senior Manager, Demand Generation will develop and execute strategies to enhance pipeline generation through campaigns, ABM programs, and alignment with sales to drive measurable revenue in the cybersecurity space.

The Digital Sales Manager will lead a global sales team, focusing on Net Revenue Retention and expansion by transforming manual processes into AI-assisted operations and maintaining performance across 10,000+ accounts.

Lead and scale engineering teams to build AI-native platforms across IT, OT, networking, and cybersecurity. Drive delivery of distributed, scalable backend systems, establish engineering processes, embed LLM/ML into production, champion AI-assisted development practices, partner with executives on strategy, and mentor senior technical leaders. Hybrid role in Austin with two onsite days weekly.

Design and build AI-native, high-performance distributed backend platforms for IT/OT/cybersecurity. Integrate LLMs and ML into production workflows, develop data pipelines and real-time processing, mentor engineers, and drive architectural direction and AI-assisted engineering practices.

Lead a team of 4-5 Account Executives to build a mid-market and enterprise new-business acquisition engine across AMER. Own territory strategy, pipeline rigor (SPICED, MEDDPICC), Salesforce forecasting, and outbound execution using Outreach and LinkedIn Sales Navigator. Improve conversion, deal velocity, and commercial structuring while embedding AI tools into prospecting, coaching, and forecasting.