Top Tech Jobs & Startup Jobs in Austin, TX

Lead design, implementation, and troubleshooting of enterprise network and hybrid cloud infrastructure. Build and automate infrastructure-as-code (Terraform), mature observability (Datadog/Dynatrace/LogicMonitor), implement GitOps workflows (GitHub/GitHub Actions), script automation (Python/PowerShell), support incident response, and mentor peers to ensure scalable, secure, and auditable IT operations.

Lead strategy and execution of AI-driven customer support, optimize Zendesk and integrations, implement chatbots and agent-assist, improve self-service and knowledge management, measure performance, govern SOPs and training, and partner cross-functionally to scale support operations.

Design and implement data-centric cybersecurity solutions: develop ML algorithms and automation for security tools; discover, parse, map, and transform legacy RMF artifacts into OSCAL; migrate and analyze security data; reproduce dashboards/workflows in eGRC; collaborate with Professional Services; produce migration assessments and reports.

Own end-to-end growth features across the stack (TypeScript/Node.js backend, React frontend) to drive acquisition, conversion, retention and monetisation. Design architecture, run A/B experiments, instrument metrics, use AI-assisted tools in engineering workflows, mentor juniors, and iterate rapidly with PMs and designers.

Lead end-to-end product design for Growth surfaces: run experiments to improve acquisition, conversion, retention and monetisation; design lifecycle and referral flows; maintain the design system; run lightweight user research and A/B tests; collaborate closely with PMs and engineers; mentor junior designers and apply AI-assisted design tools.

Contract IT System Administrator to manage and harden multi-cloud (AWS/Azure) infrastructure and Microsoft 365/Entra ID, support endpoints and managed IT/security SaaS, automate admin tasks with scripting, maintain documentation, and help meet DoW security and compliance expectations.

Senior member of the Data & Analytics team who translates operational reporting requirements into Epic- and Qlik-based analytics solutions. Develops RW SQL reports, Radar dashboards, and self-service artifacts; validates data, mentors junior analysts, enforces best practices, supports intake/prioritization, and coordinates training and legacy-to-new-tool migrations.

Provide internal IT support and endpoint management for a fully remote workforce: provision and maintain macOS/Windows devices, enforce endpoint security, manage MDM/UEM and SaaS provisioning (Google Workspace, Slack, Atlassian), triage help desk tickets, maintain IT documentation, oversee vendor/licensing relationships, and partner on internal infrastructure and policy initiatives including AI tool governance.

Act as primary technical partner for enterprise customers, troubleshoot complex issues across contact center platforms and integrations, coordinate escalations, leverage AI tools for insights, drive customer outcomes, share feedback with Product/AI teams, mentor peers, and shape AI-augmented support processes.

Lead strategic enterprise support for high-value customers, resolve critical escalations across CX platforms, drive AI-augmented support practices, mentor engineers, influence product direction, and ensure customer adoption, retention, and long-term success.

Remote short-term contract to review, label, classify, and validate text data for LLM training. Follow detailed guidelines, ensure accuracy and consistency, identify edge cases, perform quality checks, and meet productivity standards while working independently.

Lead and coach a team of Sales Specialists to drive higher-education product sales. Partner with field sales, Marketing, and Editorial to develop strategy, execute priority sales plans, forecast pipeline, support customer presentations, and represent the team at regional and national events. Responsible for hiring, training, cross-functional collaboration, market feedback, and driving growth against assigned disciplines. Frequent travel and people management required.

Contract Campaign Operations Specialist to build, QA, and launch multi-channel digital campaigns using Marketo. Manage Asana workflows, ensure quality assurance across emails, landing pages, forms, and audience targeting, communicate risks and blockers, and use AI tools to streamline execution and improve delivery speed. Part-time (15–20 hrs/week) from mid-July to early December.