Top Tech Jobs & Startup Jobs in Austin, TX

Support learners by phone with tuition payment concerns, account status questions, payment options, and payment processing. Handle high-volume inbound and outbound calls, document interactions, follow privacy and call-handling procedures, and meet service, quality, schedule, and performance goals. The role requires empathetic communication, active listening, accurate data entry, comfort requesting payment, and effective navigation of multiple computer systems in a remote, collaborative environment.

Leads client software implementations from discovery through delivery, owning project outcomes, deliverables, configuration, testing, training, scope management, and client satisfaction. Configures the Origami Risk platform to meet business requirements, coordinates implementation teams, manages project hours and issue tracking, identifies scope expansion opportunities, and supports change-order pricing and account management activities.

Manages end-to-end implementation projects for client accounts, coordinating internal and external teams, stakeholders, schedules, budgets, billing, communications, quality assurance, and issue resolution. Partners with Sales and Consulting on complex multi-solution engagements, maintains project plans and financial tracking, supports client-specific content and systems, and ensures successful delivery and customer satisfaction.

Supports Medscape sales representatives by developing and optimizing target audiences for biopharmaceutical and medical device advertising campaigns. Provides strategic guidance on audience construction, analyzes and manipulates data, communicates sold-deal details to execution teams, manages custom requests, and coordinates with Sales Planning, Business Intelligence, Client Services, and Program Marketing. Requires strong organization, communication, troubleshooting, relationship-building, and multitasking skills.

Manage a portfolio of commercial SaaS accounts, developing strategic account plans and identifying cross-sell and upsell opportunities. Own the full sales cycle from prospecting and consultative discovery through demonstrations, negotiation, and close. Build relationships across customer organizations, position Wrike against competitors, use sales tools to manage pipeline, collaborate with internal teams, and consistently achieve revenue targets.

Develops and grows national and global cause marketing partnerships with Fortune 500 companies and major corporations. Responsibilities include prospect research, relationship management, partnership strategy, solicitation, negotiation, stewardship, fundraising, reporting, and collaboration with marketing, communications, legal, finance, leadership, and local affiliates. The role manages a corporate partner portfolio and pipeline while pursuing annual revenue goals of $7–10 million and securing complex, multi-year commitments.

Develop and maintain backend services and APIs for LabArchives ELN, inventory, and scheduler products. Build primarily with Node.js while contributing to Ruby on Rails code, database development, testing automation, security reviews, and performance evaluations. Collaborate with product, operations, support, and frontend teams to plan, develop, test, and release scalable features. The role requires strong backend and database expertise, API design knowledge, and cross-functional communication.

Provides technical leadership and architectural guidance while designing and implementing large-scale distributed systems. Leads technical initiatives, mentors engineering teams, establishes architectural standards, and develops scalable e-commerce and content management solutions. Responsibilities include defining technical strategy, evaluating technologies, ensuring reliability and security, and driving innovation across the organization.

Leads LucyRx’s strategic client success function across its PBM portfolio, focusing on client satisfaction, retention, renewals, growth, and profitability. Builds executive client relationships, oversees account strategies and renewal plans, manages escalations, develops client success leaders, and establishes performance standards. Partners with Sales, Operations, Clinical, Product, and Finance teams to represent client needs, improve value realization, and strengthen long-term partnerships.

Lead technical pre-sales for federal system integrators by developing customer relationships, delivering presentations, demonstrations, workshops, and RFP responses. Advise enterprise stakeholders on digital workspace, Windows management, endpoint security, and federal compliance requirements. Collaborate with customer success, professional services, support, and sales teams to drive adoption and account growth. Provide market insights to influence product direction and represent solutions at industry events.