Top Tech Jobs & Startup Jobs in Austin, TX

Supervise and manage the Executive Escalation team, driving operational effectiveness, reporting and BI enhancements, performance management, training, and cross-functional improvements. Serve as liaison to stakeholders, consult on escalations and call center performance, create/maintain reports, and lead talent development and process documentation to improve escalation handling and customer satisfaction.

Identify, analyze, and recover provider credit balance accounts for health insurance clients. Manage AR collections, validate patient accounts, build provider relationships, meet productivity and quality targets, and escalate issues to management.

Lead finance operations including monthly/quarterly/annual close, financial reporting, accounting operations (AP/AR/billing/G/L/cash), internal controls, audit/tax coordination, strategic analysis, team leadership, AI-driven automation, and CFO support for board/investor materials.

Own marketplace analytics and attribution, build source-of-truth dashboards, define and instrument product/growth metrics, run A/B experiments end-to-end, perform cohort LTV/payback analysis, support SEO and technical growth, and partner with AI to measure feature impact and accelerate analytics with AI tools.

Own post-sale technical customer success: lead enterprise onboarding and integrations, troubleshoot production issues, run architecture and security reviews, deliver enablement and workshops, and advocate product feedback to Engineering.

Lead and supervise teams to design and implement state health database initiatives (APCDs, Medicaid, MPCDs), deliver client-facing analytic products and presentations, mentor project managers, and drive business development and RFP responses to expand services.

Lead a small clinical monitoring team to oversee trial conduct, data integrity, GCP and regulatory compliance. Manage monitoring activities, mentor staff, develop training, review monitoring reports, resolve complex data discrepancies, contribute to protocol/CRF development, and drive process improvements.

Lead SEC and external financial reporting, prepare monthly/quarterly/annual statements and SEC filings, conduct technical accounting research and memos, support acquisition accounting and ad-hoc projects, coordinate SOX/internal control testing, and assist with external audits.

Own and optimize Amazon (primarily US) sales and channel marketing performance. Execute sales plans, manage Vendor/Seller operations, drive PDP and advertising optimization, lead launches, analyze KPIs, and coordinate cross-functionally to grow revenue and conversion.

Partner with sales to translate customer needs into Quickcharge technical solutions. Lead discovery, design end-to-end POS and cashless payment workflows, deliver tailored demos, define integration and hardware requirements, produce solution documentation, and support scoping, risk mitigation, and sales enablement across campus and healthcare environments.