Top Tech Jobs & Startup Jobs in Austin, TX

Lead digital forensics and incident response investigations across Windows, macOS, Linux, cloud, and SaaS environments. Investigate ransomware, nation-state threats, account takeovers, identity abuse, and multi-cloud intrusions across AWS, GCP, and Azure. Analyze endpoint, network, identity, and cloud audit data while maintaining rigorous evidentiary standards. Advise on investigative methodology, threat intelligence, and incident response services, and help design LLM-based tooling to accelerate triage, timeline creation, and reporting.

Provide after-hours and weekend telephone and scheduling support for multiple care locations. Manage inbound tickets and calls, assist caregivers and clients, maintain accurate records, resolve requests through communication and system updates, and coordinate with field teams while delivering professional, reliable customer service.

Lead and manage R&D tax credit and Sec.174/174A engagements: conduct technical client interviews, produce technical reports, prepare calculations and tax forms, supervise and mentor junior staff, manage engagement economics, perform technical tax research, support business development, and act as client representative with the IRS. Work remotely across many clients and industries while ensuring timely, high-quality deliverables and strengthening R&D tax expertise at the firm.

Manage and grow strategic accounts for biometric authentication, identity, credentialing, and physical access security solutions. Develop account strategies, expand customer and partner relationships, identify opportunities, lead negotiations and renewals, manage forecasts and pipelines, and collaborate with sales engineering, product, marketing, delivery, and customer success teams. The role targets government, critical infrastructure, enterprise, and commercial markets and requires consultative selling, executive engagement, and travel as needed.

Supports post-sale software implementations for higher education and research customers, managing project plans, timelines, stakeholders, configuration, data migration, troubleshooting, training, documentation, and go-live activities. The role serves as the primary customer contact while coordinating with Product, Engineering, Sales, and Customer Success teams across multiple concurrent projects.

Manage end-to-end operations for specialized participant pools supporting AI projects. Responsibilities include participant onboarding, verification, quality management, engagement monitoring, process optimization, project planning, documentation, and stakeholder enablement. Partner with product, technology, data, science, delivery, and customer success teams to scale manual workflows into technology-driven solutions and support high-quality human data collection for AI tasks.

Coordinates domestic and international pharmaceutical shipments, including controlled substances, temperature-sensitive products, and hazardous materials. Ensures GDP/GMP, customs, and regulatory compliance; manages shipping documentation, cold-chain logistics, returns, recalls, and product disposition. Collaborates with warehouses, carriers, suppliers, quality teams, and internal stakeholders while monitoring shipment performance, resolving exceptions, maintaining audit-ready records, and improving logistics processes.

Drives Bloomreach’s U.S.-focused media relations and executive PR strategy. Responsibilities include pitching stories, managing press inquiries, preparing executives, writing press releases and bylines, building reporter relationships, managing awards submissions, coordinating PR agencies, supporting internal communications, and analyzing media coverage. The role requires strong writing, strategic judgment, executive presence, and the ability to translate complex AI and technology topics into compelling business narratives.

Leads and scales the enterprise Technical Account Management organization, managing managers and owning customer retention, renewals, expansions, and forecast accuracy. Builds executive customer relationships, oversees technical integrations, APIs, data migrations, and complex configurations, and partners with Product and Engineering on roadmap improvements. Establishes scalable processes, reporting, coaching frameworks, and risk management while serving as the senior technical voice for strategic accounts. Frequent travel is required for onsite customer meetings and industry events.

Monitors and triages security alerts across client networks, performs initial incident response, documents incidents, escalates threats, maintains security procedures, and supports metrics, reporting, and SIEM correlation rule development. The role works rotating shifts and collaborates with senior SOC analysts to protect client systems and improve security operations.