Top Tech Jobs & Startup Jobs in Austin, TX

Leads the Provider Experience team, including people management, provider engagement, incentive initiatives, advocacy, workflow optimization, and cross-functional coordination. Oversees Help Scout operations, develops scalable provider-support processes, and uses reporting from Help Scout, Looker, and other systems to identify trends and guide decisions. The role improves provider journeys, clarifies ownership, and translates feedback and operational data into actionable business improvements.

Own relationships with employer clients, drive program adoption, report on value, manage escalations, secure renewals, and expand product usage. Build trusted partnerships, use data-driven insights to influence decisions, coordinate cross-functional resources, advocate for clients, and support enrollment campaigns. The role also includes coaching client success team members and contributing to evolving best practices.

Sell and service branded optical laboratory products to private practice accounts. Manage existing relationships, develop new prospects, educate doctors and staff on lens products and industry trends, create account business plans, deliver presentations, coordinate customer needs with internal teams, analyze market data, and track sales activity and account growth. The role requires extensive territory travel, outside sales experience, strong communication skills, and a clean driving record.

Lead and mature the company’s privacy program, including policies, processes, education, GDPR, and CCPA/CPRA compliance. Negotiate and manage complex SaaS, software licensing, vendor, procurement, AI, data processing, and commercial agreements. Advise on privacy, AI, technology, intellectual property, sourcing, integrations, and partnerships while collaborating with Sales, Deal Desk, Procurement, Product, and Finance. Support end-of-quarter deal velocity and assist with adjacent employment and legal operations matters.

Leads operational communications and support for the Claims team, managing shared inboxes, ServiceNow intake, request triage, stakeholder coordination, issue tracking, escalations, reporting, and recurring operational meetings. Maintains support documentation, templates, procedures, and service standards while identifying process improvements and ensuring partner inquiries and issues are tracked through resolution. Collaborates with CMS stakeholders, contractors, Product, Engineering, and leadership in a remote-first healthcare technology environment.

Enterprise Account Executive responsible for generating pipeline and managing full-cycle sales for TrackAbout’s asset-tracking software. The role targets global enterprise customers in industrial and process manufacturing sectors, requiring prospecting, consultative discovery, demonstrations, business-case development, negotiation, and closing complex multinational deals. The position also coordinates with partners, supports post-sale handoffs and expansion, maintains Salesforce pipeline data, and travels internationally up to 40%.

Supervises resolution of high-risk mortgage loan cases and complex customer disputes. Performs root-cause analysis, manages escalated issues, coordinates across departments, handles inbound and outbound customer communications, ensures regulatory compliance, protects customer information, and identifies ways to prevent recurring complaints. Provides guidance and training to others while working as an individual contributor.

Business Analyst supporting a Department of Veterans Affairs project by gathering and analyzing requirements, creating user stories and acceptance criteria, managing product backlog priorities, supporting sprint planning and UAT, documenting business processes, and collaborating with stakeholders, developers, testers, and product owners. The role also analyzes process improvements, oversees validation efforts, maintains project documentation, and promotes Agile best practices in a SAFe environment.

Lead a backend engineering team owning the creative pipeline for high-throughput, low-latency adtech services. Drive roadmap execution, run agile rituals, mentor engineers, participate in architecture and code reviews, handle incidents and on-call, coordinate cross-team dependencies, and support hiring and onboarding.

Manage inbound phone leads from prospective life insurance customers, explain insurance concepts, guide applicants through the application process, and deliver a consultative customer experience. Collaborate with sales teammates to resolve complex issues, meet KPI-driven performance goals, and improve sales results through coaching and ongoing development. The role is remote, with some evening and weekend availability required.