Top Tech Jobs & Startup Jobs in Austin, TX

Own partner-facing software release planning, change management, readiness coordination, incident escalation, and production operations. Coordinate Product, Engineering, QA, Security, Operations, and external partners across API, device, integration, and platform releases. Build dashboards, workflows, documentation systems, and AI-assisted tools to improve release visibility, communications, reliability, and operational efficiency.

Leads end-to-end information security and IT infrastructure projects, including risk remediation, security tool deployments, compliance initiatives, and process improvements. Manages project plans, resources, risks, dependencies, stakeholder communications, governance requirements, audit documentation, and change adoption while coordinating technical and business teams.

Lead customer-centered product design from discovery through production for an AI-powered GRC platform. Conduct research, prototype directly in the codebase using Claude Code or similar tools, ship UI improvements, contribute to design systems, design trustworthy AI experiences, ensure accessibility, and measure outcomes. The role requires strong B2B SaaS product design experience, front-end literacy, design-system expertise, and demonstrated use of AI to improve design workflows.

Lead strategic account planning and revenue growth for major corporate customers in the pulp and paper industry. Manage executive relationships, contract negotiations, profitability, customer retention, forecasting, and cross-functional execution across multi-site accounts. Identify growth opportunities, mitigate risks, improve customer satisfaction, and strengthen the company’s market position. The role is remote with travel of up to 40%, primarily throughout Canada.

Manages client relationships, serves as a primary contact, handles calls and service requests, resolves loan and setup discrepancies, analyzes portfolio and loan data, maintains client-specific rules, coordinates cross-functional issue resolution, and supports process improvements. The role is primarily data entry and client servicing, requiring strong communication, organization, critical thinking, and independent problem-solving skills.

Leads Trellix’s global Customer Response Engineering organization and owns technical resolution of critical customer incidents. Responsibilities include directing escalations, major incident response, root-cause analysis, hotfixes, permanent fixes, customer executive communications, technical health reviews, lab reproduction, corrective actions, and collaboration across support, product, sales engineering, and engineering. The role also develops senior engineers, incorporates AI into debugging and triage, tracks customer health metrics, and supports strategic customers across endpoint, data, email, and network security products.

Leads Site Reliability Engineering teams responsible for AWS and colocated hosting services, cloud infrastructure, automation, incident response, monitoring, capacity planning, security, and cost optimization. Establishes SRE and DevOps practices, guides organizational transformation, manages budgets, introduces AI-driven tools, and develops scalable infrastructure strategies supporting business growth and acquisitions. The role also partners with product teams and mentors engineering leaders.

Manages multiple RFPs from intake through submission, coordinating with sales, marketing, underwriting, legal, and subject matter experts. Gathers and verifies information, develops accurate and compliant proposal materials, manages deadlines and stakeholder input, resolves issues, and recommends process improvements. The role supports new business acquisition and client retention in a fast-paced, regulated-industry environment.

Manages financial operations for assigned university departments, including reporting, variance analysis, budgeting, forecasting, transaction oversight, compliance, internal controls, reconciliations, and restricted fund administration. Advises department leaders on financial impacts, prepares budgets and reports, investigates discrepancies, processes journal entries and budget adjustments, and coordinates with central finance functions. Provides training and customized reporting to support planning and decision-making.

Supports and administers production operations and sales systems, including loan origination and vendor applications. Resolves escalated tickets, troubleshoots user interface issues, manages configurations and users, performs user acceptance testing and post-production validation, and validates software defects. Partners with business analysts and product owners on requirements, supports process improvements, assists with training materials, and helps communicate system outages and enhancements.