Top Tech Jobs & Startup Jobs in Austin, TX

Manage a customer book of business across onboarding, adoption, expansion, retention, and renewals. Build success plans, lead executive business reviews, provide data-driven e-commerce insights, and collaborate with sales and internal teams. The role focuses on customer satisfaction, revenue growth, lifecycle management, and trusted-advisor relationships with users and executives.

Supports billing operations by answering billing inquiries, researching payroll issues, reconciling accounts, preparing and auditing invoices, monitoring client agreements, maintaining reports, and coordinating with internal departments to ensure accurate and timely billing.

Manage customer onboarding and implementation for Niche’s education products, collaborating with internal teams and Account Managers to ensure successful technical setup and rapid time to value. Provide training, product demonstrations, individualized problem solving, and ongoing setup support. Serve as a product and industry expert, escalate technical inquiries, represent customer needs in product improvements, and meet onboarding timeline targets.

Lead Storyblocks’ AI product team and own the roadmap for conversational search and its MCP connector. Partner with engineering, data science, design, research, marketing, and analytics to define metrics, run experiments, conduct customer research, manage complex platform launches, and deliver business results. The role requires shipping customer-facing AI products, optimizing search and relevance, evaluating models, and communicating priorities to technical and executive stakeholders.

Lead the architecture, implementation, governance, and operation of enterprise AI agents using Amazon Bedrock AgentCore. Design agents, knowledge bases, action groups, orchestration workflows, registries, guardrails, and emergency shutdown controls. Guide ECS deployments, API Gateway integrations, IAM governance, authentication, and platform standardization. Provide technical leadership to engineering and DevOps teams while collaborating with AWS specialists, customers, and business stakeholders.

Develop creative concepts and drafts for internal branding, intellectual assets, and select client projects. Create digital illustrations and graphics, write clear explanations of topics and concepts for client presentation, and perform minor editing and administrative tasks. The role requires creative thinking, strong collaboration, a relevant portfolio, and a positive attitude. This is a 1099 contract position scheduled according to business needs.

Own renewals and expansion for an SMB customer portfolio, managing high-volume transactional sales cycles. Responsibilities include forecasting, negotiating, closing renewals, identifying usage-driven upsell and cross-sell opportunities, monitoring consumption data, preventing churn, engaging decision-makers, and partnering with Customer Success, Solutions Engineering, Product, and Support. The role requires selling a technical AI product to engineering and data science buyers while communicating customer patterns internally.

Lead global compensation programs, job architecture, market pricing, benchmarking, salary surveys, and annual merit and bonus processes. Develop compensation analyses and recommendations, partner with HRIS on configuration and testing, support bonus and commission programs, ensure pay compliance, and collaborate with HR, Finance, Legal, Talent Acquisition, and business leaders. The role is primarily remote with occasional travel up to 10%.

Lead execution of the product roadmap translating CPO vision into deliverables. Own product workstreams, coach a small PM/design team, drive cross-functional alignment, ground decisions in customer insight and data, and build scalable processes for prioritization, execution, and measurement.

Administers and monitors cloud, storage, and virtualization infrastructure; troubleshoots incidents; performs storage array maintenance, upgrades, provisioning, replication, and quality assurance. Maintains technical documentation, manages tickets and alerts, supports clients, collaborates across teams, develops recurring-issue solutions, contributes to on-call coverage, and mentors or trains others.