Top Tech Jobs & Startup Jobs in Austin, TX

Handles customer support across email, chat, and phone for Shippo’s shipping platform. Troubleshoots product, carrier, account, billing, and ecommerce integration issues; supports premier accounts; documents resolutions; escalates complex cases; and collaborates with Technical Support, Customer Success, Sales, Product, and Finance. Uses AI tools for research and problem-solving while maintaining clear, customer-appropriate written communication. The role includes weekend coverage and requires remote work experience.

Owns revenue operations across Amazon, third-party marketplaces, retail partners, MAP compliance, and HCP sales. Responsibilities include marketplace catalog and promotion management, inventory monitoring, reseller enforcement, retail onboarding, purchase order processing, workflow and SOP development, reporting, and cross-functional coordination with Sales, Finance, Marketing, Supply Chain, Legal, and external partners.

Own complex enterprise customer and operational problems from diagnosis through resolution. Work with customer stakeholders and cross-functional Product, Engineering, and Operations teams to lead implementations, troubleshoot payroll, time clock, and integration issues, define workstreams, remove blockers, and drive outcomes without direct authority. Use customer insights, operational context, and data to improve processes and products. Occasional travel to customer sites is required.

Own the lifecycle and retention strategy for B2C members and B2B partners. Build and optimize the CRM platform, launch onboarding, engagement, retention, and winback journeys, and manage email, SMS, push, and in-product programs. Lead cohort analysis, churn modeling, segmentation, experimentation, and measurement. Partner with product and customer success on notifications, renewals, and retention initiatives while establishing the lifecycle function from the ground up.

Own sourcing, negotiating, and scaling strategic partnerships with Private Equity firms to drive portfolio adoption and revenue. Manage full partner lifecycle from onboarding and enablement to co-marketing, portfolio activation, and reporting. Collaborate cross-functionally (Sales, CS, Product, Marketing) to build playbooks, run joint campaigns, and track partner-sourced pipeline and impact.

Drive enterprise sales growth across a defined region by building account strategies, developing pipelines, closing complex cybersecurity deals, and expanding strategic accounts. Sell Noma’s AI security platform to CISOs and AI security leaders, build channel and cloud partnerships, and collaborate with Product, Marketing, and leadership. The role requires expertise in enterprise security software sales, complex procurement processes, category creation, formal sales methodologies, and six-figure, multi-stakeholder deals.

Own end-to-end accounting operations, including monthly close, reconciliations, accrual-basis reporting, multi-entity and multi-currency accounting, payroll and benefits reconciliation, and financial reporting. Maintain QuickBooks Online books, reconcile Stripe and intercompany activity, correct ledger errors, support audits and tax preparation, and produce reports for leadership, investors, and the board. The role requires independent ownership, strong accounting fundamentals, and meticulous attention to detail.

Own and modernize Boulevard’s corporate IT environment, including identity, access, endpoints, SaaS applications, device management, onboarding, offboarding, and service delivery. Build scalable operating standards, automation, governance, documentation, metrics, and self-service workflows. Resolve complex technical issues, manage vendors, lead IT programs, and partner with Security, People, Finance, Legal, Engineering, and business leaders on compliance, continuity, and technology strategy.

Lead performance creative strategy for acquisition channels including Meta, TikTok, Amazon, and YouTube. Own creative briefs, guide brand and direct-response ad development, monitor performance data, identify testing opportunities, and communicate insights to creative and channel teams. Collaborate with Marketing, Influencer, Creative, and channel managers to develop high-converting ads and maintain creative supply during seasonal and promotional periods.

Senior Product Counsel will advise healthcare technology product and engineering teams on healthcare regulation, privacy, payments, communications, and other regulated domains. The role provides practical legal guidance from product concept through launch, protects patient data, develops scalable legal processes, and partners with executive, product, engineering, marketing, and sales teams. Candidates need substantial healthcare regulatory and product counseling experience, a JD, legal licensure, and strong business judgment.