Top Tech Jobs & Startup Jobs in Austin, TX

Lead resolution of high-severity post-sales escalations: investigate and reproduce complex networking and software issues, run customer calls, collect logs and evidence, create engineering-ready handoff packages, identify systemic patterns, and improve tooling and runbooks to raise Support's technical capability.

Deliver end-to-end technical consulting for Wrike customers: design and implement integrations, lead enterprise data migrations, build API and iPaaS solutions, create automation and monitoring, produce technical documentation and runbooks, and enable adoption through training and knowledge transfer.

Drive Tunnl's growth in the brand market through proactive prospecting, relationship building, full sales-cycle management, and collaboration with product, engineering, and account teams. Develop account strategies, report progress to the VP of Business Development, represent the company at industry events, and close subscription sales to meet revenue targets.

Lead and build a Customer Success organization focused on retention, GRR/NRR, renewals, expansion, and customer health. Recruit and coach CSMs, implement health scoring, playbooks, KPIs, and forecasting, partner with Sales/Product/Engineering/Support, and use AI and automation to scale processes and drive long-term customer value.

Handle high-volume inbound phone calls remotely for many client businesses, enter accurate call messages, use cloud-based tools across multiple screens, provide friendly professional service, troubleshoot minor computer issues, and work reliably from a quiet home workspace.

Serve as the primary technical contact for telehealth partners: run kick-offs, triage Slack, meet SLA commitments (including occasional weekend coverage), build and ship integrations, SDKs, and partner-facing tooling, translate partner needs into specs/bugs, and produce external documentation and guides.

Full-cycle software sales role targeting AEC customers: prospecting, pipeline management, CRM usage, product demonstrations of Autodesk solutions, negotiating contracts, attending trade shows, developing territory strategies, and cultivating long-term customer relationships to drive new and expanded business.

Lead design, deployment, and operation of Caldera's blockchain infrastructure. Build and expand DevOps pipelines, manage Kubernetes/AWS deployments, implement IaC (Terraform/Helm), enhance observability, optimize performance, and maintain infrastructure security for production rollup chains.

Lead end-to-end integrations of FORT wireless E-Stop and remote-control products into AGVs, AMRs, and automation platforms. Design integration architectures, ensure functional safety compliance, troubleshoot on-site issues, and influence product roadmap. Serve as a technical escalation point, create integration guides, and collaborate with Product and Engineering to turn field insights into product improvements.

Manage low- to medium-level partner escalations end-to-end, communicate proactively, document and report outcomes, perform root cause analysis and recommend process improvements, support the Senior Manager with SOPs and project coordination, and engage the Partner Skool community to educate and resolve partner concerns.