Top Tech Jobs & Startup Jobs in Austin, TX

Manage concurrent software implementations for fire and EMS agencies from contract signing through go-live and handoff to Customer Success. Own project plans, configuration, integrations, documentation, budgets, customer communications, readiness validation, and risk escalation. Coordinate with support, migration, development, training, and product teams while guiding customers through onboarding, LMS gates, data migration, and third-party integrations. Travel up to 15% for customer visits, conferences, and company meetings.

Owns administration, governance, optimization, integrations, security, and support for NetSuite and related finance systems. Translates accounting and finance requirements into scalable solutions, improves close and reporting processes, manages consultants and vendors, supports acquisitions and integrations, and ensures SOX compliance, audit readiness, access controls, testing, documentation, and user adoption.

Leads Formic’s marketing organization and owns brand strategy, demand generation, qualified pipeline, sales development, GTM engineering, marketing technology, funnel analytics, and team development. The role builds scalable systems for targeting manufacturers, positioning complex automation solutions, testing AI-enabled growth approaches, measuring commercial impact, and aligning Marketing, Sales, and RevOps around revenue outcomes.

Provides frontline SaaS client support through phone, chat, and tickets. Investigates and resolves product issues, educates clients on workflows and best practices, documents interactions, applies KCS practices, identifies knowledge gaps, and escalates issues appropriately. Collaborates with internal teams to improve client outcomes and support quality. Requires strong communication, troubleshooting, organization, technical aptitude, and the ability to manage multiple priorities remotely.

Develop product messaging, positioning, go-to-market strategies, launch plans, enablement materials, and marketing campaigns for AI-powered legal technology. Gather customer and market insights, analyze product marketing metrics, support adoption, and collaborate with Product, Sales, Customer Success, and Marketing teams to improve product-market fit and commercial performance.

Owns strategic direction, partner engagement, account health, and growth for complex utility virtual power plant partners. Serves as a senior advisor, escalation point, and mentor while developing scalable playbooks, identifying program bottlenecks, and coordinating cross-functional solutions. Partners with Sales and Product, manages customer feedback, tracks account health through analytics, and influences product and service roadmaps. This is a senior individual-contributor role with no direct people management.

Leads as a strategic partner to the Chief Digital and Product Officer, driving complex digital, product, technology, and organizational initiatives from definition through execution. The role evaluates opportunities, develops business cases and roadmaps, aligns senior stakeholders, resolves obstacles, and ensures measurable outcomes across a decentralized manufacturing organization. It requires strong executive communication, analytical judgment, influence without direct authority, and comfort solving ambiguous problems.

Drive AI-enabled product strategy and execution by identifying customer opportunities, defining requirements, and partnering with engineering, design, data, sales, marketing, and customers. Lead development of products using LLMs, generative AI, RAG, and intelligent agents; validate roadmap priorities, communicate product vision, support launches, and improve feature adoption. Apply AI tools to accelerate product specifications, workflows, and software delivery.

Build, maintain, and optimize CI/CD pipelines, cloud infrastructure, and automated deployment workflows across AWS and Azure. Manage Docker and Kubernetes environments, implement GitOps with ArgoCD, automate provisioning with Ansible and AWX, administer Linux and Windows systems, and support release engineering. Develop scripts, monitor system health, apply security policies, troubleshoot production issues, and collaborate with development, QA, and operations teams to deliver reliable software releases.

Serves as the bridge between FP&A, Finance Systems, IT, and other stakeholders. Supports Workday Financials, Adaptive Planning, budgeting, forecasting, reporting, financial data governance, and process improvements. Translates finance requirements into system solutions, identifies data and process gaps, supports implementations and issue resolution, and builds business cases to drive stakeholder alignment and adoption.