Top Tech Jobs & Startup Jobs in Austin, TX

Provides remote help desk support to IRS Criminal Investigation staff and customers nationwide and internationally. Responsibilities include managing user accounts, installing hardware and software, troubleshooting desktop and application issues, responding through phone, email, chat, and ticket queues, testing software deployments, documenting resolutions, and escalating unresolved issues. The role requires strong customer service, multitasking, remote-work capability, and familiarity with ServiceNow or similar ticketing systems.

Designs scalable business and client-specific solutions by analyzing financial data, evaluating technology ecosystems, and aligning solutions with organizational strategy. Partners with sales, technical, practice, and delivery teams to develop solution strategies, negotiate with stakeholders, support implementation, and ensure alignment with budgets, timelines, regulations, and customer expectations. The role also drives innovation, continuous improvement, and data-informed decision-making across a global, matrixed organization.

Prospects and qualifies enterprise clients for workforce technology and professional services solutions. Responsibilities include outbound outreach, account research, consultative relationship development, discovery meeting coordination, lead nurturing, CRM administration, funnel and KPI tracking, sales handoffs, and competitive intelligence. The role requires experience closing complex enterprise deals, selling software and services, engaging executive stakeholders, collaborating cross-functionally, and traveling as needed.

Develops technical marketing narratives for EV charging hardware, energy management software, and fleet solutions. Creates technical content, positioning, solution briefs, white papers, competitive analyses, architecture diagrams, integration guides, demos, and enablement materials. Collaborates with engineering, product management, sales enablement, and solutions engineering teams, while supporting product launches, customer briefings, events, and partner engagement. Requires deep knowledge of EV charging and related energy technologies, including OCPP, plus experience using AI tools for content creation and analysis.

Leads Maze’s global People function as a strategic partner to the CEO and executive team. Oversees talent strategy, organizational design, compensation and benefits, performance management, employee relations, culture, and scalable People operations across a distributed workforce. Develops the People team, advises leaders, supports organizational change, and strengthens engagement and retention. The role also drives an AI-enabled, data-informed approach to People programs and operations.

Own end-to-end development of customer-facing web platform features, emphasizing React and TypeScript frontend development while contributing to Python backend services. Translate product concepts and designs into reusable, intuitive UI components, partner with Product and Design, engage directly with users, and use AI-powered tools to accelerate development while maintaining code quality and performance.

Conduct full-cycle recruiting across multiple departments, partnering with hiring managers from intake through onboarding. Source passive candidates using LinkedIn Recruiter, manage requisitions in Greenhouse, coordinate interviews, oversee offer processes, maintain candidate and stakeholder communication, improve job descriptions, and support talent acquisition initiatives. The role requires managing multiple openings and hiring goals in a fast-paced environment while delivering a strong candidate experience.

Serves as a customer-facing technical advisor for strategic enterprise SaaS accounts. The role guides configuration, integrations, data flows, workflows, adoption, upgrades, and technical strategy; identifies risks and expansion opportunities; supports customer health reviews and complex issues; and partners with Customer Success, Support, Product, Engineering, Sales, and Professional Services to maximize platform value.

Develops and manages strategic relationships with dental practice management system vendors, eligibility providers, payers, and technology partners. Drives Nexus platform adoption, API integration growth, joint business planning, and executive-level partnership strategies. Translates technical capabilities into business value, conducts market analysis, gathers provider insights, and coordinates with Product, Engineering, Sales, Delivery, and Business Development teams to improve dental payer connectivity and provider technology experiences.

Senior Business Insights Analyst partners with executives and cross-functional teams to transform operational, financial, and customer data into actionable insights. The role develops business cases, forecasting tools, KPI frameworks, executive dashboards, performance scorecards, and data governance practices. Responsibilities include strategic and operational analysis, scenario modeling, performance monitoring, executive presentations, and improving enterprise reporting and decision-support capabilities.