Top Tech Jobs & Startup Jobs in Austin, TX

Own the technical health of existing customer accounts, including configuration, tracking, integrations, data ingestion, and reporting pipelines. Diagnose data quality issues and technical risks, resolve problems or coordinate escalations, and communicate findings to customer-facing and technical teams. Develop health checks, documentation, and runbooks while identifying recurring issues for standardization and product improvement.

Leads and coordinates MultiCare’s information security program, protecting internal IT, e-commerce, web, and cloud systems. Responsibilities include defining security policies and standards, deploying technical controls, strengthening cyber resilience, evaluating emerging security technologies, assessing threats and business impact, implementing incident detection and alerting strategies, designing breach countermeasures, and ensuring compliance with security regulations and privacy laws.

Leads the company’s accounting operations, including general ledger management, financial reporting, monthly close, reconciliations, AP, AR, audits, controls, payroll coordination, budgeting, and forecasting. The role also drives accounting systems implementation, automation, process improvement, and scalability in a high-volume transactional environment while partnering with leadership and functional teams.

Drive timely SaaS subscription renewals and expansions by monitoring contract terms, reviewing usage and history, engaging customers, explaining subscription options, and coordinating renewal quotes and ordering documents. Collaborate with Sales, Customer Success, and Accounting to resolve non-routine situations, maintain subscription integrity, and support customer success while managing high-volume workloads and global customer schedules.

Supports the legal team with contract lifecycle management, contract drafting and review, records maintenance, M&A due diligence, closing documentation, legal billing, expense accruals, litigation recordkeeping, and cross-functional legal operations projects. The role also manages contract repositories, deal files, legal invoices, and administrative requests while handling confidential information and improving processes.

Designs, implements, and manages Microsoft 365 collaboration, identity, security, compliance, and governance solutions. Leads SharePoint, Entra ID, Exchange Online, Teams, OneDrive, migration, and automation projects from planning through stabilization. Provides client consulting, technical leadership, training, documentation, security policy implementation, and post-project handoff. Mentors junior engineers and collaborates with cybersecurity, infrastructure, and support teams.

Leads client management, retention, revenue growth, and service delivery for an assigned third-party administrator business region. Manages account management teams, workforce planning, customer relationships, strategic initiatives, operational alignment, issue resolution, and performance reporting. Partners with sales on broker engagement, finalist presentations, and business development. Provides consultative account leadership while ensuring client satisfaction, profitability, and consistent delivery of the company’s service model.

Designs, builds, deploys, and improves AI solutions and agentic workflows across the company. Responsibilities include evaluating AI tools, defining architecture, integrating systems, implementing guardrails, monitoring performance, documenting solutions, supporting training, and partnering with IT and Security on SOC 2 compliance. The role owns the technical AI roadmap and release readiness while enabling staff to adopt AI safely and effectively.

Leads the Award Management product portfolio, setting multi-year vision, strategy, and roadmap across multiple platforms. Builds and develops a product management team, partners with engineering on migrations and modernization, and collaborates with sales, marketing, customer success, and executives on packaging, pricing, and go-to-market plans. Conducts customer discovery, champions Agile practices, prioritizes investments, and represents research institution needs throughout product decisions.

Drives partner-focused demand generation and outbound prospecting to grow awareness, qualified pipeline, and revenue. Collaborates with sales, partner marketing, product, and marketing operations on messaging, campaigns, vendor programs, co-op funding, and go-to-market execution. Manages email sequences, tracks activities and lead progression in CRM systems, analyzes campaign performance, supports events and webinars, and meets appointment and revenue targets for cloud consulting services.