Top Tech Jobs & Startup Jobs in Austin, TX

Provides multi-channel support for carriers, drivers, shippers, and brokers. Resolves platform, billing, subscription, payment, and technical issues; supports SuperPay; trains customers; documents solutions; gathers feedback; and collaborates with product, engineering, and sales. Requires 2–4 years of customer support experience, ideally in SaaS or technical environments, plus familiarity with billing platforms, troubleshooting, CRM or ticketing tools, weekend work, and evening coverage through 7:00 p.m.

Own the full B2B sales cycle, including sourcing, qualifying, and closing opportunities. Manage complex deals involving executives, operations, loss prevention, and IT; build strategic partner relationships; maintain CRM discipline; coordinate with product, implementation, and customer success teams; and represent Panoptyc in executive meetings. Frequent travel to conferences, customer meetings, and pilots is required.

Leads agency growth and business development by owning RFP/RFI processes, pitch strategy, prospect engagement, partnership development, and opportunity conversion. The role manages complex pitch workflows, procurement and legal relationships, executive stakeholders, client intelligence, outbound strategy, and new business operations. Success requires strong marketing and advertising knowledge, strategic storytelling, negotiation skills, a substantial client network, and the ability to independently lead high-value opportunities in a hybrid NYC-based environment.

Build AI-powered features that automate data-driven slide decks and documents. Develop production LLM solutions using LangChain, RAG, LlamaIndex, and generative AI technologies; improve system performance and reliability; and collaborate with designers and engineers. Responsibilities span AI insights, content generation, integrations, optimization, and potentially LLM agents. The role requires advanced Python, machine learning and NLP expertise, and experience building and fine-tuning LLMs in production.

The Accounting Associate records transactions under GAAP, supports month- and year-end close, and prepares tax and audit materials. The role produces and analyzes financial statements, performs variance analysis, develops KPIs, and supports financial models, budgets, and rolling forecasts. The associate also identifies cost-saving opportunities, provides strategic financial insights, and contributes to ad hoc analysis projects while collaborating across teams in a remote environment.

Leads investor relations, earnings communications, capital markets strategy, treasury operations, banking relationships, debt management, and investor engagement. Advises executives and the board on market trends, financing alternatives, capital structure, and shareholder sentiment. Oversees SEC disclosure coordination, investor materials, roadshows, rating agency relationships, and support for M&A and equity or debt offerings. The role also manages the investor relations website and provides strategic leadership to the department.

Build and lead Compyl’s Customer Success function from the ground up. Own retention, renewals, adoption, expansion, and revenue growth while developing segmentation, health scoring, onboarding, renewal playbooks, metrics, and tooling. Manage strategic accounts, partner with Sales and Product, report customer success performance to executives, and hire and develop the CS team as the company scales.

The Customer Success Manager will oversee implementations, manage customer relationships, ensure project timelines, and maintain documentation, while supporting healthcare customer launches and addressing risks.

Staff Accountant responsible for monthly close, general ledger activities, journal entries, reconciliations, AP/AR, financial statement preparation, variance analysis, audits, and property-level reporting for a two-property real estate portfolio. The role supports on-site and corporate teams, trains community staff, responds to financial questions, improves accounting processes, and uses Yardi extensively.

Own North American business development for IMOS design-to-manufacturing software, targeting furniture, cabinetry, kitchen and bath, and office furniture manufacturers. Responsibilities include prospecting, consultative discovery, workflow demonstrations, proof-of-concept coordination, proposals, closing, pipeline development, cross-selling to existing Cyncly customers, trade-show representation, and providing market feedback. The role requires opening a new market and building reference accounts while traveling to manufacturing sites and industry events.