Top Tech Jobs & Startup Jobs in Austin, TX

The Account Executive will generate and manage sales pipelines, conduct product demonstrations, manage sales cycles from discovery through contract negotiation, and build prospect relationships. Responsibilities include meeting sales targets, forecasting, CRM maintenance, identifying upsell opportunities, and collaborating with business development, marketing, customer success, product, consulting, and implementation teams. The role requires B2B SaaS sales experience, familiarity with HRIS, payroll, or HCM software, and some travel within an East Coast territory.

Own the technical win throughout the sales cycle by leading demos, workshops, proof-of-concepts, and architecture mapping. Lead customer onboarding, troubleshoot integrations, resolve technical issues with engineering, and provide technical support. Communicate field requirements to Product and Engineering while collaborating with Marketing on technical content. The role requires strong SQL and Modern Data Stack knowledge, customer communication skills, and comfort in a fast-paced startup environment.

Leads Hazel Health’s in-house legal and enterprise compliance functions. Advises on healthcare regulation, telehealth, corporate governance, contracts, privacy, security, employment, risk, and investigations. Builds legal operating systems, templates, playbooks, compliance controls, and matter-management processes while reducing outside-counsel spend. Manages specialized counsel for complex matters and provides candid guidance to executives and the Board.

Provide empathetic, accurate support to clients and employees navigating education benefits, loan forgiveness, tuition assistance, repayment assistance, and refinancing. Respond through phone, email, chat, SMS, and ticketing systems; resolve non-technical issues using approved workflows; assess needs and documentation; collaborate on escalated cases; identify workflow improvements; and maintain detailed CRM case records.

Leads the lifecycle, delivery, governance, support, integration, testing, and continuous improvement of enterprise business systems. Partners with vendors and business leaders to align technology solutions with strategic priorities, manage incidents and releases, oversee budgets and service metrics, ensure regulatory and security compliance, and drive adoption. Manages technology staff through capacity planning, hiring, development, performance feedback, and prioritization while delivering scalable, cost-effective solutions that improve operational efficiency and client experience.

Owns complex Tier 2 and Tier 3 customer support issues for SaaS products, using SQL, logs, sandboxes, and cloud infrastructure knowledge to troubleshoot and resolve problems. Builds customer relationships, documents cases in Zendesk, coordinates with Development, QA, Implementation, and Product teams, mentors junior support staff, contributes to knowledge-base content, and improves support processes. The role also supports implementation-to-production transitions and applies AI tools to enhance support workflows.

Drive new SaaS business growth across North American financial services accounts. Responsibilities include territory planning, outbound prospecting, full-cycle sales, product demonstrations, consultative selling, negotiations, quota attainment, Salesforce pipeline management, forecasting, and collaboration with Sales Engineering, Marketing, and Customer Success teams. Build executive relationships, identify expansion opportunities, and help customers modernize secure digital agreement processes.

Serve as the primary post-sales contact for audiovisual clients, managing onboarding, success plans, service delivery, contract deliverables, risks, and client satisfaction. Conduct business reviews, monitor client health and performance, coordinate with internal teams, resolve escalated issues, maintain documentation, and identify upsell and cross-sell opportunities. The role focuses on retention, renewals, contract compliance, time to value, and long-term client success.

Owns retention, customer satisfaction, platform adoption, and renewals for a portfolio of global B2B SaaS accounts. Builds executive relationships, monitors customer health and usage, leads business reviews, coordinates onboarding and technical delivery, resolves issues, communicates product value, and maintains account plans in Gainsight and Salesforce. Partners cross-functionally with Sales, Solutions Architecture, Shared Success, Product, Security, and Program Management to deliver customer outcomes and reduce renewal risk.

Provides Tier II technical support for application, hardware, network, server, workstation, cloud, and mobile-device issues. Troubleshoots Windows, macOS, and Linux environments; manages user accounts, permissions, and access rights; monitors systems and networks; documents resolutions; mentors junior staff; and supports software deployments, upgrades, and network projects. Tracks incident trends and root causes to improve IT service delivery and user experience.